Library Specialist

Apply by 3:00 p.m., Friday, July 31, 2026. In-person interviews are tentatively scheduled for the week of August 10, 2026; only one date will be available per applicant.

About the Role

The City of Mission Viejo seeks qualified candidates for two part-time Library Specialist positions to provide excellent customer service to library patrons. Specialists advise and assist customers in using library services, including traditional and online resources, technology such as Wi-Fi printing and downloadable books, and public outreach events.

Library Specialists are at-will hourly, seasonal, or temporary employees working a flexible schedule averaging 12 to 19 hours per week, with increased hours during peak periods but fewer than 1,000 hours per fiscal year (July 1 to June 30). This is an FLSA non-exempt position eligible for overtime if working more than 40 hours per week.

Schedule

Two positions are available with the following schedules:

• Position 1: Sunday 12:00 p.m. – 5:00 p.m., Wednesday 5:00 p.m. – 9:00 p.m., Thursday 5:00 p.m. – 9:00 p.m.
• Position 2: Sunday 12:00 p.m. – 5:00 p.m., Tuesday 12:00 p.m. – 4:00 p.m., Thursday 5:00 p.m. – 9:00 p.m.

The schedule may adjust to cover coworker absences or department programming needs. The library is open to the public Monday–Thursday 10:00 a.m.–9:00 p.m., Friday 1:00 p.m.–5:00 p.m., Saturday 10:00 a.m.–5:00 p.m., and Sunday 12:00 p.m.–5:00 p.m.

Responsibilities

• Promote positive relationships with the public, staff, and volunteers while upholding library policies.
• Provide high-quality customer service, information, and communication to patrons.
• Instruct patrons on using library technology and accessing resources.
• Offer on-demand reference assistance and promote literacy in the community.
• Advocate digital and computer literacy through educational and recreational programming.
• Inspire young readers and provide resources to underserved populations.
• Engage the public through programs and share reading recommendations.

Requirements

Knowledge

• Automated library circulation systems (e.g., SirsiDynix Symphony or other ILS software).
• Library terminology, practices, classification, cataloging, and bibliographic standards.
• Public library services, programs, and modern office procedures.
• Data collection, report preparation, and record-keeping principles.
• Business letter writing, English usage, grammar, and punctuation.
• Risk management, customer service techniques, and safe driving practices.

Skills

• Performing library tasks accurately with minimal supervision.
• Accessing, retrieving, entering, and updating information using computers.
• Organizing work, managing projects, and adapting to changing priorities.
• Compiling records, preparing reports, and communicating effectively in person, by phone, and in writing.
• Training, supervising, and evaluating staff.
• Operating office equipment, including computers, copiers, printers, and cash registers.
• Safe vehicle operation.

Qualifications

• Completion of 12th grade, supplemented by college coursework in Library Technology, Social Science, Humanities, Liberal Arts, Business, Graphics, or a related field.
• Three years of clerical library experience.

Ideal Candidate

• Excellent customer service skills, especially with children and teens.
• Experience assisting with public programming and events.
• Attention to detail, accuracy, and efficiency with minimal supervision.
• Strong time management and prioritization skills.
• Working knowledge of Microsoft Word, Excel, Outlook, and ILS software.
• Strong oral and written communication skills.

About the Team

The Mission Viejo Library & Cultural Services Department is dedicated to enriching community life through books, resources, and programs. The library serves over 190,000 cardholders and circulates more than 835,000 items annually, while Cultural Services hosts hundreds of classes and programs. The department prioritizes reducing barriers and welcoming all community members to engage in lifelong learning, literacy, and artistic endeavors.

Pay

$21.48 – $34.43 per hour.