Universal Operations Specialist I - Sayreville, NJ

Job Responsibilities

• Supervises teller operations including direct responsibility of teller portion of Universal Banking training.
• Schedules hours and work assignments for all teller personnel.
• Participates in performance appraisals;
• Ensures daily consolidation of teller sheets including all categories listed on office consolidation.
• Researches and resolves any problems pertaining to teller area;
• Maintains the security of the teller area, negotiable items and the opening and closing of the vault and contents.
• Assists in the overall security of the branch;
• Approves transactions on selected deposit accounts, including verification of signatures and endorsements on all withdrawals exceeding teller limits;
• Processes return items and items sent and received for collection.
• Handles uncollected and overdrafts for branch if assigned and within approved limits.
• Determines action to be taken;
• Performs all teller activities outlined for the Universal Banker position as required.
• Assists in new accounts area when necessary;
• Handles adjustments to accounts and certificates.
• Processes business account transactions and night drops when applicable;
• Performs other job related duties as assigned.

Qualifications

• 2-4 years of teller, platform and supervisory experience;
• High school diploma, general education degree (GED) or higher;
• Strong knowledge of banking products;
• Sound judgment in decision making and problem solving;
• Precise figure aptitude and strong attention to detail;
• Strong interpersonal, time management and organizational skills;
• Excellent verbal and written communication skills required;
• Strong PC skills and demonstrated knowledge of MS Office (Outlook, Word, Excel);
• Ability to ask questions to learn about customer’s financial needs and, when the customer sees the value, introducing them to other bank team members;
• Ability to work with manager to increase customer advocacy effectiveness through feedback and coaching;
• Ability to supervise/lead Teller line and coach and mentor as needed;
• Ability to stand for extended periods of time;
• Ability to work weekends as needed or scheduled;
• Ability to lift up to 20 lbs.

Desired Skills

• Independent and highly motivated self-starter;
• Results oriented with proven track record to motivate self and others to accomplish objectives;
• Dedicated, enthusiastic, and driven; possesses a strong work ethic;
• A collaborator and team player, translating knowledge and experience into strong and productive relationships;
• Ability to deliver a seamless experience to the customer.

Orientation, Onboarding & Training

We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability.

Benefits

• Columbia Bank offers the following benefits:
• Medical, Dental, Vision and Rx which are contributory.
• Bonus programs.
• Employee Stock Option Program (ESOP).
• Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Bank Holidays.
• Employees may participate in the 401k program.

Schedule

Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs.