US-Operations Specialist

About the role

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.

Responsibilities

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
• Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
• Use communication and training resources to keep up to date with inventory process changes.
• Perform demo and restocking tasks to support technology and merchandising priorities.
• Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities.
• Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• You must be able to lift and carry product to various locations within and nearby the store.

Preferred Qualifications

• You can focus on the customer experience, with an emphasis on serving both the internal and external customer.
• You are a self-starter who is detail-oriented and organized.
• You can prioritize workload and meet deadlines in a fast-paced environment.
• You work in a team environment, demonstrating shared responsibility and accountability with other team members.
• You are trusted with sensitive or confidential information, keeping with Apple’s core values.
• You are curious and open to learning from others and helping each other grow.

Pay

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $23.00 and $30.59/hr, and most new hires start at $23.00. Your base pay will depend on your skills, qualifications, experience, and location.

Benefits

• Comprehensive medical and dental coverage.
• Retirement benefits.
• A range of discounted products and free services.
• Reimbursement for certain educational expenses — including tuition — related to advancing your career at Apple.
• Eligibility to become an Apple shareholder through participation in Apple’s discretionary employee stock programs, including discretionary restricted stock unit awards and the Employee Stock Purchase Plan at a discount.
• This role might be eligible for discretionary bonuses or commission payments as well as relocation.