Universal Banker II

United Community is seeking a highly skilled Universal Banker II to deliver excellent experiences to customers and prospects. In this role, you will support customers with their financial wellness through needs-based conversations and by identifying appropriate solutions.

Responsibilities

• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting
• Maintain a comprehensive understanding of retail banking products and services
• Identify opportunities to enhance existing customer relationships and cultivate new ones by addressing customers’ needs and priorities
• Assist customers financially by delivering loan products, ensuring packages are correct and complete to minimize exceptions
• Identify opportunities and make referrals to cross-sell banking products and services
• Educate customers on options for managing transactions using technology and other tools
• Apply product and service knowledge to effectively solve customer problems
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality
• Ensure adherence to banking regulations and internal policies

Requirements

• 1+ years of previous banking and cash handling experience
• 1+ years of lending experience
• NMLS License required
• Demonstrated analytical, accuracy, and problem-solving skills
• Strong verbal and written interpersonal communication skills
• Ability to uncover and provide solutions to meet customer needs
• Must pass a criminal background and credit check

Preferred Skills

• Current Notary Public Certification

Pay

USD $18.00 - USD $23.75 per hour

This is a full-time, non-remote, non-exempt position.