UNIV-Student Recruiter - Graduate Programs, College of Nursing

About the role

The Student Recruiter – Graduate Programs serves as the primary recruitment and enrollment representative for the College of Nursing's online graduate programs, including Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), Post-Graduate Certificate, and Doctor of Philosophy (PhD) programs.

Responsibilities

• Serve as the primary recruitment contact for prospective MSN, DNP, Post-Graduate Certificate, and PhD students.
• Manage prospective students through the full enrollment lifecycle from inquiry to matriculation.
• Conduct individualized recruitment consultations via phone, email, text, and virtual meetings.
• Respond to inquiries promptly and maintain consistent follow-up to advance prospective students through the enrollment funnel.
• Educate prospective students on program offerings, admission requirements, curriculum pathways, online learning formats, and enrollment processes.
• Guide prospective students through application completion and enrollment requirements.
• Maintain detailed records of prospect interactions and recruitment activities within the CRM.
• Participate in virtual and in-person recruitment events, information sessions, webinars, and outreach activities.
• Monitor applicant progress and proactively address barriers that may impact enrollment decisions.

CRM Management and Prospect Engagement

• Serve as a primary user of the College's CRM platform, ensuring accurate documentation of prospective student activity and engagement.
• Execute recruitment communication plans and automated outreach campaigns developed in collaboration with the Director of Marketing & Recruitment.
• Maintain prospect records, communication histories, and enrollment funnel data.
• Monitor engagement metrics and prospect activity to identify opportunities for intervention and follow-up.
• Support continuous improvement of communication workflows and recruitment processes.
• Ensure data integrity and adherence to established CRM standards and practices.
• Affort targeted outreach efforts based on program interests and enrollment stage.

Enrollment Operations and Student Services Coordination

• Collaborate with Student Services and Admissions staff to ensure smooth transitions throughout the enrollment process.
• Monitor applicant status and facilitate communication regarding outstanding application requirements.
• Affort in identifying process improvements that enhance the prospective student experience.
• Support enrollment yield initiatives and admitted student engagement efforts.
• Participate in orientation and onboarding activities as assigned.

Academic Program Collaboration

• Partner closely with Assistant Deans, Program Directors, and faculty leaders to maintain current knowledge of program offerings, admissions requirements, curriculum changes, and enrollment priorities.
• Collaborate with academic leadership to connect prospective students with faculty and program representatives when appropriate.
• Affort recruitment initiatives aligned with enrollment goals.
• Assist in communicating unique program features, outcomes, and career opportunities to prospective students.
• Provide feedback to academic leadership regarding prospective student interests, questions, and enrollment trends.

Recruitment Reporting and Analytics

• Monitor recruitment funnel performance and enrollment activity for assigned programs.
• Affort in preparing reports related to inquiry volume, application activity, conversion rates, and enrollment outcomes.
• Utilize recruitment data to inform outreach priorities and follow-up strategies.
• Identify trends and opportunities to improve recruitment effectiveness.

Other Duties

• Perform other duties as assigned in support of College enrollment and recruitment objectives.