Unit Supervisor

Position Summary

The Unit Supervisor provides leadership that embodies Everstand core values and works to maintain a Trauma Responsive Environment. The Unit Supervisor is versed in Everstand’s Theory of Change and implements Everstand policies and procedures to support a safe and nurturing treatment environment.

Essential Functions

• Approaches concerns, challenges, and opportunities with empathy, attention to detail, active listening, and curiosity.
• Honors differences, acknowledges uniqueness, and amplifies all voices.
• Learns and implements evidence-based practices selected by the organization, which may include attending on- or off-site training, committing to delivery of the practice as expected by Everstand, following practice guidelines with fidelity, and engaging in fidelity monitoring.
• Promotes effective communication through the timely submission of documentation and weekly team meetings.
• Serves on the Interdisciplinary Care Team for each youth served and works collaboratively with various internal and external partners.
• Serves as a campus supervisor on a rotating basis, fulfilling these responsibilities at least once per week; this can include overnight and/or weekend shifts.
• Develops daily individualized structure that is tailored to meet the unique needs of a high acuity population, consistent with the age and level of functioning of each resident.
• Promotes life skills programming to assist youth towards stabilization and self-regulation as a primary outcome.
• Incorporates a menu of evidence-supported group modalities aimed at teaching youth the relational, stress tolerance, and impulse control skills needed to be successful in a lesser restrictive environment.
• Ensures that the staff to resident ratio is adequate and consistent with Everstand policy and unit needs.
• Provides support and accountability to Youth Care Professionals through modeling and coaching, frequent guidance sessions, and progressive discipline as needed.
• Obtains and maintains certification as a “user” in Everstand’s electronic health record software system.

Non-Essential Functions

• Provides direct care coverage, as needed to support Everstand operational needs.

Competencies

• Accountability for Others
• Accurate Listening
• Attitude toward Honesty
• Commitment to the Job
• Consistency and Reliability
• Developing Others
• Emotional Control
• Empathetic Outlook
• Flexibility
• Handling Stress
• Human Awareness
• Leading Others
• Making Decisions
• Monitoring Others
• Practical Thinking
• Relating to Others
• Role Awareness
• Frequent Interaction with Others
• Urgency
• Supervisory Responsibility

Work Environment

This job operates both in a treatment environment, as well as a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets. Like being at a residential and school living environment, there may be times you experience conditions in which challenging behavior can be exhibited from our youth to include but not limited to, physical agitation, physical violence and/or emotional outburst.

Physical Demands

• Occasionally lift or move up to 25 pounds.
• Stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls.
• Reach with hands and arms.
• Climb stairs.
• Balance, stoop, kneel, crouch or crawl.
• Talk or hear.
• Taste or smell.

Position Type/Expected Hours Of Work

This is a full-time position. Days and hours of work are dependent on the operational need and confirmed by the program supervisor. Each Supervisor is expected to work a late evening shift. This position requires flexible work hours to include evening and weekend hours. This position is eligible for flex schedule, per Everstand Policy and Procedures. This position is essential for inclement weather events.

Travel

Travel, if needed, is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Required Education And Experience

• A bachelor’s degree in a related field with 1 year of supervisory or management experience in a related field.
• Preferred: A Master’s degree in a related field with 2 years of supervisory or management experience in a related field.
• One year experience in providing direct services to children/youth and families.

Additional Eligibility Qualifications

• Able to learn and effectively utilize different technology platforms.
• Excellent computer use knowledge with Microsoft Windows 10 and Office 365 products, including Word, Excel, PowerPoint, and Outlook.
• Proven effective time management, planning, communication, and interpersonal skills.
• Ability to problem solve.
• Ability to work independently.
• Ability to keep an electronic calendar (Outlook).
• Ability to pass RCYCP certification both at employee orientation and per the schedule outlined by HR thereafter.
• Ability to pass TCI certification both at employee orientation and per the schedule outlined by HR thereafter.
• Ability to pass CPR/First aid certification both at employee orientation and per the schedule outlined by HR thereafter.
• Able to demonstrate the possession of a valid driver’s license prior to employment and ability to maintain the license and operate a motor vehicle thereafter.
• Ability to pass CPS/UII background check both prior to employment and per the schedule outlined by HR thereafter.
• Ability to pass a Tuberculosis Screening both prior to employment and per the schedule outlined by HR thereafter.
• Ability to pass a work-readiness physical performed by a certified medical professional both prior to employment and per the schedule outlined by HR thereafter.
• Ability to pass a Federal and State Fingerprinting Background Check both prior to employment and per the schedule outlined by HR thereafter.
• Ability to pass a drug screen via urinalysis both prior to employment and randomly thereafter.
• Demonstrates knowledge and understanding of unit systems, and effectively oversees their completion.
• Demonstrates an understanding of health and safety standards through weekly on-site inspections.
• Demonstrates understanding of the various programs at the Everstand in order to adequately orient staff and residents to the program.
• Demonstrates the ability to receive, transmit, store and retrieve information as evidenced through written and verbal communication.
• Demonstrates an understanding of daily routines and the need for consistency within the unit.
• Demonstrates the knowledge and ability to complete accurate bi-weekly timesheets.
• Demonstrates the ability to complete an accurate staff schedule, while minimizing and/or eliminating overtime.
• Demonstrates the ability to maintain an accurate account of all unit finances.