Unit Secretary- OLGMC 10W Observation- Part Time Days

About the role

This job assists with admit, discharge and transfer functions of assigned unit. Performs various functions to support the department, including processing reservations, managing the phones and following up on patient, family, and staff requests in a timely fashion.

Schedule

• 12-hr shifts per week: 6:45AM–7:15PM
• Rotating weekends

Education

• High School diploma or equivalent

Work Experience

• None required
• Preferred: Experience in the healthcare industry

Certifications

• Certification in Basic Life Support (BLS) from the American Heart Association within 90 days of hire at Community Hospitals, unless designated on Regulatory Grid

Knowledge, Skills, and Abilities

• Computer skills and dexterity required for data entry and retrieval of information
• Effective verbal and written communication skills and the ability to present information clearly and professionally
• Proficiency with Windows-style applications, various software packages specific to role, and keyboard
• Strong interpersonal skills
• Thorough understanding of current medical terminology
• Self-directed with the ability to work independently and exercise sound judgment in difficult situations
• Strong organizational, planning, and time management skills

Job Duties

• Provides clerical support for the department
• Responds to requests from patients, family, and staff and refers to appropriate personnel as needed
• Serves as Patient Experience Ambassador for the unit
• Assesses EPIC chart reports to ensure proper unit charges
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions, and communication style
• Other related duties as required

Physical and Environmental Demands

• Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects
• Requires walking or standing to a significant degree
• Normal routine involves no exposure to blood, body fluid, or tissue, but exposure or potential for exposure may occur
• Works with patients who have known or suspected communicable diseases and may enter isolation rooms; occupational risk for exposure to all communicable diseases
• May have occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning, and/or disposal of contaminated waste