Unit Secretary- OLGMC 5W Med Tele- Part Time Days

About the Role

This position assists with admit, discharge, and transfer functions of an assigned unit. It provides clerical support, manages phone communications, processes reservations, and follows up on patient, family, and staff requests in a timely manner.

Responsibilities

• Provides clerical support for the department.
• Responds to requests from patients, family, and staff and refers to appropriate personnel as needed.
• Serves as Patient Experience Ambassador for the unit.
• Assesses EPIC chart reports to ensure proper unit charges.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction, adapting explanations of services or procedures, requesting permissions, and communication style.
• Remains knowledgeable on current federal, state, and local laws, accreditation standards, or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance.
• Other related duties as required.

Requirements

• High School diploma or equivalent (required).
• Certification in Basic Life Support (BLS) from the American Heart Association within 90 days of hire (required).
• Experience in the healthcare industry (preferred).

Skills

• Computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills with the ability to present information clearly and professionally.
• Proficiency with Windows-style applications, various software packages specific to the role, and keyboard.
• Strong interpersonal skills.
• Thorough understanding of current medical terminology.
• Self-directed with the ability to work independently and exercise sound judgment in difficult situations.
• Strong organizational, planning, and time management skills.

Schedule

12-hour shifts per week: 6:45 AM – 7:15 PM; rotating weekends.

Physical and Environmental Demands

• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Normal routine involves no exposure to blood, body fluid, or tissue, but exposure or potential for exposure may occur.
• The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms.
• Occupational risk for exposure to all communicable diseases.
• Potential occupational risk for exposure to hazardous medications or hazardous waste within the environment.