Unit Secretary/Monitor Tech -Emergency Dept FT, Night

About the Role

This is a dual role that performs the responsibilities of a Unit Secretary and Monitor Tech for the nursing unit. Under the direction of a Registered Nurse, you will provide excellent customer service while delivering clerical and administrative support, performing reception duties, and monitoring cardiac rhythms to ensure patient safety.

Responsibilities

• Unit Secretary
  • Performs general reception and other duties at the nurse’s station, including responding to patient calls via intercom or in person.
  • Assists patients, family, visitors, and staff in a kind, professional, and efficient manner.
  • Provides administrative and clerical support, such as data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
  • Manages ordering, stocking, and inventory of equipment and supplies in collaboration with the nurse manager, including daily monitoring of supplies, ordering office or special supplies, and maintaining PAR levels.
  • Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
  • Monitors designated patient safety systems for alerts and immediately notifies the appropriate RN.
  • Maintains patient records, ensuring charts are current, complete, and thinned as needed according to policies and procedures.
• Monitor Tech
  • Observes cardiac monitors and reports any changes in cardiac rhythm per policy.
  • Receives report from the previous shift and documents strips per policy.
  • Manages and distributes transmitter boxes, ensuring they are returned to the surveillance center in a timely manner after discontinuation of telemetry monitoring.
  • Reports problems regarding poor transmission or telemetry system failures to designated personnel and departments.
  • Completes telemetry summary reports per policy guidelines.
  • Triages incoming phone calls, provides appropriate information in a calm and concise manner, and logs phone calls.
  • Maintains adequate supplies and keeps the monitoring areas and equipment clean and organized.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• No previous experience required; previous experience in a healthcare setting preferred.
• After hire, requires attendance of a formal arrhythmia training class and successful completion of the Prisma Health Arrhythmia exam with a minimum passing score within 2 attempts. Must be completed within 30 days of hire.
• Arrhythmia competencies must be maintained on an annual basis if selected into a monitor tech role.

Schedule

Night shift (United States of America)

Location

Greenville Memorial Hospital, Emergency Department