Unit Secretary - Cassville - Full Time
About the role
As a Unit Secretary in a hospital setting, you will play a pivotal role in facilitating communication and administrative operations within the unit. This position requires strong organizational skills, diligence, and the ability to manage sensitive information with confidentiality. Your role is integral to maintaining effective communication and coordination within the healthcare team, enhancing patient care delivery and outcomes.
Responsibilities
- Enter and maintain accurate patient records and medical information using computer systems.
- Handle incoming and outgoing communications, including phone calls and emails, ensuring timely responses and appropriate follow-up.
- Coordinate scheduling and appointments for patients and staff, ensuring smooth workflow and adherence to protocols.
- Prepare reports and documents as required by healthcare providers and administrative staff.
- Maintain a clean and organized work environment, ensuring compliance with hospital policies and procedures.
- Manage confidential information with discretion and adhere to HIPAA regulations.
Requirements
- High school diploma or equivalent.
- Prior experience using computers and computer systems to enter data, or process information.
- Prior clerical experience working in a healthcare setting.
- Knowledge of medical terminology, procedures, and HIPAA regulations preferred.
Qualifications
- Diligence and attention to detail.
- Strong organizational skills.
- Ability to manage sensitive information with confidentiality.
- Effective communication and interpersonal skills.
Skills
- Computer literacy, including proficiency in Microsoft Office applications.
- Excellent customer service skills.
- Attention to detail and accuracy.
- Confidentiality and security awareness.
Benefits
At Mercy, you'll enjoy outstanding benefits including:
- Medical, dental, and vision coverage.
- Paid time off.
- Tuition support.
- Matched retirement plans for team members working 32+ hours per pay period.
Pay
Competitive compensation based on experience and qualifications.
Schedule
Flexible schedule to accommodate the needs of the healthcare team and patients.
Why Mercy?
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.