Unit Secretary-Cardiac Intermediate Unit

About the role

The Unit Secretary provides a variety of clerical, customer service, computer and receptionist duties for clinical areas and is responsible for maintenance of a consistent patient medical record. Interdepartmental and intradepartmental communication skills are essential.

Responsibilities

• Monitors patients and patient care using a variety of clerical, computer and communication skills for maintenance of a consistent medical record.
• Monitors patient activity through the use of Healthspan icons.
• Places selected orders; modifies incorrect orders as appropriate.
• Coordinates manual orders, i.e., outside consultation.
• Communicates with appropriate staff/other departments concerning patient's needs such as stat orders, new results, panic results, pended orders, unacknowledged orders, unsigned orders, medication expiring orders, consultation orders, patient therapies, etc.
• Monitors patient and chart location.
• Verifies unit census each midnight.
• Assists with patient discharge process.
• Notifies other departments of admissions, transfers and discharges as necessary.
• Maintains paper chart forms; maintains admission/discharge packets/charts (i.e., DNR, Advance Directives, Consents).
• Maintains downtime charts and checks downtime material supplies; assists with downtime report printing and label printing.
• Performs 24-hour chart checks, i.e., reviews all written orders and computer screens for accuracy and completeness.
• Manages patient's charges by entering and monitoring.
• Maintains confidentiality.
• Performs receptionist and clerical duties.
• Helps to maintain an orderly and professional environment at the nursing station.
• Manages the Patient Unit by answering telephones; call lights.
• Promotes customer service for patients, families, and visitors.
• Directs visitors to appropriate patient rooms and waiting areas.
• Advocates for patients and families regarding visitor hours and doctor/patient family conferences.
• Works harmoniously with others.
• Orders paper and office supplies based on PAR level.
• Maintains care of copier and printers.
• Participates in Quality Improvement (QI) Activities.
• Participates in problem-solving resolution and identifies opportunities for improvement to change behavior.
• Participates in data collection.
• Employs safety practices, infection control, and fire and disaster regulations.
• Participates in cost savings activities.
• Participates in Education. In collaboration with leadership, identifies own learning needs and participates in appropriate continuing education activities.
• Fulfills annual mandatory educational requirements.
• Orients new unit staff and students.

Minimum Requirements

• High School Diploma or GED.
• Graduation from 3-month community college Unit Secretary/Health Unit Coordinator course or at least 3 months employment in closely related position utilizing computer systems related to patient records in a hospital or hospital clinic setting.
• Working knowledge of medical terminology.
• Basic computer skills.
• Ability to work and communicate effectively with others in a team approach.
• Ability to use good judgment in job performance.
• Ability to maintain a positive attitude.

Pay

$16.00 – $22.42 per hour

Schedule

• Position: 0.9 FTE (3) 12-hour shifts per week
• Shift Requirements: Rotating
• Full-time
• Weekends: Yes

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.