Unit Secretary

About the role

Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.

Responsibilities

• Provides administrative support to a group of non-executive employees in a patient care department, typically a nursing unit.
• Manages and distributes information within an office and clinical reception.
• Answers phones, greets visitors and patients and maintains patient records.

Requirements

• Education: High School Diploma or Equivalent required.
• Experience: Experience in a clerical support or customer service role, 0-1 year preferred.

Qualifications

• Knowledge, Skills And Abilities: Computer skills Microsoft Office. Strong follow up and resolution. Ability to prioritize and manage multiple tasks. Strong patient/customer service skills. Ability to learn new software systems and technology skills.

Skills

• Computer skills: Microsoft Office.
• Follow up and resolution.
• Prioritization and task management.
• Strong patient/customer service skills.
• Learning new software systems and technology skills.

Benefits

At Mass General Brigham, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Pay

$17.71 - $25.28/Hourly Grade 3

Schedule

Evening (United States of America)