Unit Secretary 5N

About the role

The Unit Secretary position at NCH plays a crucial role in ensuring high-quality patient care. This role facilitates and coordinates physician orders, maintains supplies, and assists with patient admissions, discharges, and transfers.

Responsibilities

• Facilitates and coordinates physician orders, entering them into PowerChart and maintaining paper charts.
• Maintains supplies, prepares reports, and keeps unit records under the guidance of the charge nurse or department manager.
• Affords assistance during patient admissions, discharges, and transfers, including coordinating ground transport, helicopter, and air ambulance services.
• Enters and verifies patient records, ensuring all forms are signed and complete, and checks for any deficiencies.
• Answers patient call lights promptly and communicates patient needs to the appropriate caregivers.
• Prioritizes patient requests and communicates them effectively to relevant resources.
• Welcomes and directs visitors and ancillary staff, referring them to other departments or units within NCH if necessary.
• Performs errands such as obtaining and returning supplies from Central Supply, Pharmacy, Lab, and Dietary.
• Demonstrates familiarity with patients currently on the unit.
• Displays professional telephone etiquette and clear communication skills.
• Restocks supplies in the department as needed.
• Shows strong organizational skills and the ability to manage multiple tasks simultaneously.

Qualifications

• High School diploma or equivalent required.
• Intermediate computer skills: Proficiency in using Microsoft Word, Excel, Outlook, and Windows.