Unit Director-CG4 Cardiology
About the Role
The Unit Director maintains 24‑hour accountability for leading and managing their assigned area in order to ensure an outstanding experience for patients and employees by continuously improving the quality of patient care, creating a healthy workplace for staff, and overseeing clinical and administrative/business functions. The Unit Director is responsible for collaborating with medical staff to monitor patient outcomes and setting clinical quality priorities, supporting shared governance through a unit‑based professional practice council and using staff feedback to implement professional and patient safety improvements, and developing a best practice climate for the growth and development of students as well as all unit employees. The Unit Director has responsibility for the oversight of selection and hiring of staff, department orientation, and fostering a culture of continuous performance management. This includes completing and delivering employee evaluations, managing daily unit and employee performance, as well as the department budget.
Responsibilities
- Collaborates with medical staff to monitor patient outcomes; set clinical quality priorities, recommend and implement professional improvements and initiatives and implement unit‑based patient safety initiatives.
- Monitors dashboard indicators and quality in unit/department to meet organizational goals and develops action plans to address specific concerns and improve quality.
- Utilizes research and evidence‑based practice to support improvement in clinical care.
- Shares learning from improvements with other units and/or spreads across the business unit or system.
- Analyzes nurse and patient satisfaction outcome data and develops action plan to address as needed.
- Supports and encourages involvement of staff nurses in the development and implementation of evidence‑based practice and quality improvement initiatives.
- Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication.
- Resolves and manages conflict effectively and in a timely manner.
- Extends trust by acknowledging the contributions of others; listens first, creates transparency in communications, confronts reality, and clarifies expectations.
- Cares for patients and self by planning a department work schedule in collaboration with team