Unit Director

Key Responsibilities

• Oversee daily operations across multiple Units, Extensions, and Community Impact Sites
• Ensure smooth facility operations and proactively address youth and Club-wide management needs
• Manage staffing and safe operations during snow days and unplanned closures
• Step in on unexpected or urgent responsibilities typically handled by the administrative team
• Recruit, hire, train, supervise, and motivate full- and part-time staff
• Carry out performance reviews (including 60-day, quarterly, and improvement plans), and manage disciplinary actions
• Hold consistent one-on-one check-ins with direct reports and lead monthly staff meetings and required trainings
• Ensure staff consistently implement the 5 Key Elements of Positive Youth Development
• Promote and model the Club's core values: excellence, impact-driven work, teamwork, and integrity
• Support youth behavior and discipline plans; lead on major guidance and behavior matters
• Ensure compliance with behavior policy, special needs protocols, safety standards, and success plans
• Regularly assess program effectiveness and adjust to meet youth needs
• Track and report on youth participation across Academic Success, Good Character & Citizenship, and Healthy Lifestyles
• Represent the Club in the community, including radio, TV, print, and Club tours
• Cultivate parent relationships through orientations, ongoing communication, and daily interaction
• Partner with local community groups to enhance services and community impact
• Lead Unit-level recruitment and marketing initiatives
• Lead planning, execution, and follow-up for Club special events
• Administer grants and ensure programs meet objectives, deliverables, and reporting requirements
• Provide program content for newsletters and publications
• Complete annual BGCA Impact and Safety Assessments and meet all evaluation deadlines
• Maintain budget for staffing, events, and program areas
• Attend all required organizational meetings, including monthly all-staff, weekly supervisor 1:1s, and Coordinator team meetings
• Monitor membership data and null reports for accuracy, and ensure accurate duplicated and unduplicated participation tracking
• Maintain meeting documentation for all direct report 1:1s
• Perform other duties as assigned in support of the Club's mission and operations

Qualifications

• Bachelor's degree from an accredited college or university
• Demonstrated experience working with youth preschool through 12th grade
• Proven management and supervisory experience, ideally in a youth-serving or nonprofit environment
• Strong leadership presence with the ability to coach, mentor, and hold staff accountable
• Positive, solutions-oriented outlook
• Exceptional verbal and written communication skills
• Deep understanding of youth development principles and behavior management aligned with the Club's core values of fun, supportive relationships, recognition, high expectations, and safety
• Ability to provide both immediate and reflective feedback that supports positive youth development
• Capacity to observe, interact with, and communicate effectively among youth, staff, volunteers, and parents to ensure a safe and supportive Club environment
• Ability to stand, walk, or sit for extended periods during a shift
• Ability to safely operate general office equipment (computers, phones, copiers)