UNIT DIRECTOR

Job Summary

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Key Responsibilities

• Lead and oversee all site services operations, including janitorial/environmental services teams and supervisors
• Ensure strict adherence to GMP cleaning standards, sanitation protocols, and infection control practices
• Manage departmental financials, including budget development, forecasting, and expense control
• Ensure accuracy and timeliness of financial data, reports, and operational metrics
• Establish work standards, cleaning schedules, and workflows to support regulated and critical environments
• Maintain compliance with all regulatory agencies, including health, safety, and sanitation standards
• Build and maintain strong client relationships through effective communication and service delivery
• Lead, coach, and develop staff to improve productivity, engagement, and performance
• Proactively drive initiatives to achieve facility goals and enhance operational efficiency

Preferred Qualifications

• Bachelor’s degree in Facilities Management, Business, or related field (or equivalent experience)
• 4+ years of experience in Facilities or Environmental Services Management, preferably in healthcare, GMP, or regulated environments
• Proven experience managing janitorial operations and GMP-compliant cleaning programs
• Demonstrated success supervising staff and leading teams
• Strong understanding of GMP standards, sanitation procedures, and regulatory compliance requirements
• Experience with budget management and financial analysis
• Excellent organizational, problem-solving, and time management skills
• Strong interpersonal and communication skills, with the ability to interact with clients and leadership
• Ability to work in a fast-paced environment and manage multiple priorities
• Strong presentation and public speaking skills

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retailer Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

About the Role

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.