Unit Coordinator, Surgical ICU

Job Description

Under general supervision of the Registered Nurse, provides clerical support to inpatient nursing unit.

• Prepares patients charts, ensuring that all necessary forms are available and relevant patient information is ready for use or review daily
• Assembles charts for admissions, transfers, and discharges
• Utilizes appropriate computer systems to process physician orders for relevant patient information
• Utilizes bedtracking systems to support timely patient flow
• Answers telephones, following Lahey Clinic’s established greeting; takes and transmits messages to unit staff
• Responds to queries from physicians, nursing staff, and visitors taking care not disclose confidential patient information to unauthorized individuals in accordance with various Lahey policies, outside regulations and laws governing patient confidentiality including but not limited to HIPAA (Health Insurance Portability and Accountability Act)
• Inventories nursing unit’s office supplies and orders new supplies as needed to maintain standard inventory levels
• Stores supplies ensuring that areas are neat and organized
• Fulfills department procedures related to access to non-controlled medications, such as IV solutions and vaccines, when granted access to these medications as part of the job functions

Organizational Requirements

• Incorporates Lahey Clinic Guiding Principles, Mission Statement, and Goals into daily activities
• Complies with all Lahey Clinic Policies
• Complies with behavioral expectations of the department and Lahey Clinic
• Maintains courteous and effective interactions with colleagues and patients
• Demonstrates an understanding of the job description, performance expectations, and competency assessment
• Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards
• Participates in departmental and/or interdepartmental quality improvement activities
• Participates in and successfully completes Mandatory Education

Minimum Qualifications

• Education: Requires high school diploma or equivalent
• Licensure, Certification, Registration: None

Skills, Knowledge & Abilities

• Requires basic compter skills involving standard software for recording patient information in computerized databases
• Proficiency in reading comprehension, spelling, and writing normally obtained in high school and on-the-job experience

Pay Range

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.