Unit Coordinator: Short Stay Surgical C6 24 hrs/week Evenings

The Unit Coordinator's role is to maintain a positive work environment while performing customer service, clerical, and reception duties that support the unit's functions. Essential duties include assembling and maintaining patient records, greeting visitors, utilizing clinical information systems, coordinating communications, assisting with orientation, managing supplies, scheduling, responding to patient call bells, and collaborating with other departments.

Clerical Activities

• Ensuring accurate preparation, processing, and standardization of patient records
• Utilizing EPIC for clinical information systems
• Greeting visitors and managing the reception desk
• Transcribing physician orders, ordering supplies, filing, answering phone calls, and patient call bells
• Performing other clerical duties and collaborating within the patient care area

Environmental Control and Revenue Reconciliation

• Maintaining adequate supplies and equipment
• Troubleshooting office equipment
• Reconciling departmental revenues

Data Entry and Troubleshooting

• Processing data entry tasks
• Solving technical and practical problems

Customer Service

• Effective communication with patients, significant others, and healthcare team members

Qualifications

• High School Diploma/G.E.D. - required
• Associate's Degree - preferred
• 1-3 years healthcare or clerical experience - required
• Able to coordinate and work as a team member with various disciplines and departments
• Able to communicate effectively on a wide range of issues with internal and/or external customers
• Able to prioritize tasks, work independently, and perform all tasks in a timely manner
• Able to calculate figures and amounts, solve technical and practical problems, and maintain a positive attitude in a fast-paced environment
• Strong organizational and time management skills
• Familiarity with medical terminology preferred
• Basic word processing, computer input, and retrieval skills (order entry)
• Ability to function within Microsoft Office programs
• Strong phone etiquette, customer service, and public relations skills
• Basic knowledge of office equipment (fax machine, copy machine, scanner)

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Lifting - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Climbing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

Workplace Environment

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Rarely
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Equal Opportunity Employer

Albany Med Health System is an equal opportunity employer. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.