Unit Coordinator - Progressive Care Unit

Job Overview

This position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital. This role, under the direction of clinical leadership, performs a variety of clerical duties, is a liaison to all departments, and is a communication link between patient care, customer service, and the unit.

Minimum Qualifications

• High school diploma or equivalent
• Two (2) years of related experience in a hospital or healthcare setting

Preferred Qualifications

• Three (3) years of related experience in a hospital or healthcare setting
• Some college or an Associate's degree in a related field of study

Duties and Responsibilities

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

• Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.
• Responsible for review of bed assignments and relaying this information to clinical staff.
• Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
• Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy.
• Fills out and maintains patient charts, in accordance to hospital standards and policy, including labeling patient name on admission forms, filing all paperwork in medical record, sorting EKG’s, x-rays, pathology reports, operative notes, progress notes, consultations, etc., for current, discharged, and transferred patients.
• Limits patient information to only what is necessary for the patient’s care and confidentiality.
• Labels patient names and updates bed boards, bedside charts, and computer information, including diet, condition, allergies, height and weight of new and current patients.

Physical Requirements

• Frequent sitting
• Sometimes standing or walking
• Lifting of 10-15 lbs

Skills & Abilities

• Excellent communications skills including interpersonal, phone, and written
• Excellent organizational skills required
• Utilizes time effectively, prioritizing appropriately
• Able to work with detailed, confidential material and to work independently
• Working knowledge of computer systems such as Microsoft Word, Excel and Outlook
• Familiarity with medical terminology is preferred

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

What We Offer

• Competitive salaries & benefits
• 403(b) retirement plan with hospital match
• Tuition reimbursement
• Free on-campus parking

Pay Range

$18.81 - $23.51