Unit Coordinator - Mother Infant Unit (Per Diem - Evening Shift)

Facility: 55 Fogg Road, Weymouth, MA 02190 | Department: SSH Mother Infant Unit | Status: Part‑time | Shift: Evening | Budgeted Hours: 0

About the role

The Unit Coordinator/Secretary, through communication, requisitioning and management of supplies and equipment, coordinates the activities of the nursing staff, the patient, the physician, other Hospital departments and visitors. He/she performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit.

Pay

Pay Range: $19.10 – $27.30 per hour

Patient Experience

• Demonstrates professional courtesy in all interactions, answers questions or finds someone who can.
• Acts as resource person to nursing staff, other clinicians and support services.
• Interacts with patients and families in a compassionate and humanistic manner, demonstrating empathy, sensitivity and patience.

Technology

• Utilizes technological solutions to work processes and practices.
• Utilizes all software applications required by department and unit standards.
• Accesses Lotus Notes to review email, learning management and other resources as applicable.

Orders, Admission, Discharge & Transfer of Patients

• Scans necessary orders to Pharmacy and alerts nurse to STAT orders.
• Reviews and follows up on all CPOE orders and order entry per SSH policy and procedure.
• Keeps bed track and PCS systems up to date.
• Books appointments through central scheduling as indicated.
• Ensures discharge disposition is entered accurately and in a timely manner.
• Faxes necessary discharge paperwork and medication reconciliation to appropriate provider(s).

Unit Workflow

• Prints, reviews and inquires about all unit reports as needed.
• Files reports in the patient's chart in appropriate areas.
• Completes accurate daily chart audits.
• Completes a shift‑to‑shift report (e.g., NPO patients).
• Completes shift rounds (ensure precaution rooms match med track and door tags are correct).

Supplies & Services

• Orders supplies from Stores/other departments as needed or requested in collaboration with Operations Supervisor.
• Collaborates with Operations Supervisor to maintain/change par levels and to order from outside vendors.

Safety & Quality Awareness

• Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment.
• Understands individual roles/responsibilities in event of hospital codes/emergency preparedness (e.g., Code Disaster).
• Ensures that unit environment meets regulatory requirements at all times (no cardboard boxes on the floor, safe passages).
• Complies with current CDC hand hygiene guidelines through proper handwashing.
• Adheres to universal precautions, makes appropriate use of personal protective equipment at all times and appropriately disposes of hazardous materials.
• Maintains awareness of MSDS sheets and how to access them.

Professional Development

• Functions as a preceptor for new employees.
• Demonstrates dependability/flexibility in meeting scheduling needs of the unit and Hospital.
• Utilizes critical thinking and problem solving in day‑to‑day operations as well as emergent situations.
• Communicates appropriately and effectively utilizing the chain of command.
• Is accountable for being informed about changes in hospital policy, procedure, and equipment.

Compliance

• Works within legal, regulatory and ethical practice standards relevant to the position.
• Complies with applicable policies and procedures.
• Safeguards the privacy and security of patient information.
• Brings potential compliance issues to a manager, supervisor, director or VP.
• Complies with the mandatory education requirements of the compliance, privacy and security programs.

Patient & Family Centered Care

• Conveys respect for values, preferences, and expressed needs of the patient and family.
• Recognizes the patient and family, according to patient preferences, as important members of the health care team.
• Collaborates with the patient and family, according to patient preferences, in planning, implementing, and evaluating care.
• Welcomes the presence and participation of family members at all times according to patient preferences, regardless of rounds, change of shift, or other events on unit.

Age & Culture

• Considers the individual needs of each person with whom they interact.
• Possesses age and cultural knowledge and awareness.
• Interacts with sensitivity in the delivery of care/services to diverse populations as needed.
• Effectively utilizes resources to provide care/services — such as interpreter services and on‑line sources.

Minimum Education

High School Diploma/GED preferred.

Minimum Work Experience

• Knowledge of basic medical terminology preferred.
• Basic computer knowledge preferred.
• Ability to communicate effectively and document information accurately.
• Ability to deal efficiently and effectively with a wide variety of individuals.

Schedule

Per Diem Requirement: Four (4) evening shifts (3:00 pm – 11:30 pm) per four‑week schedule, covering shifts both during the week and weekends.