Unit Coordinator-8 hours/week Saturday/Sunday night shift - General Peds

Department/Unit: General Pediatrics - C7

About the role

The Unit Coordinator's role is to maintain a positive work environment while performing customer service, clerical and reception duties that support the work flow of the unit while applying specialized knowledge for effective operation of the unit's functions. Clerical activities include ensuring accurate preparation, processing and standardization of the patient record and utilization of clinical information system (EPIC), greeting visitors, managing the reception desk, transcribing physician orders, ordering supplies, filing, answering phone calls and patient call bells, performing other clerical duties, and collaborating and coordinating communication within the patient care area. The Unit Coordinator performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. The customer service duties include effective communication with patients, significant others and member of the health care team.

Responsibilities

• Assembles/maintains patient records, filling data and obtaining reports and data necessary for departmental operations.
• Greet and assist visitors in a courteous manner.
• Utilize clinical and patient information systems to support the delivery of patient care.
• Coordinates department communications; accepts and screens telephone calls appropriately