Union Houseperson

Hourly wage: $13.40

Schedule

• Regular part-time position
• 1st/2nd shift
• Must be available weekends and holidays

Benefits

• Competitive pay
• 401K opportunities
• Travel discounts
• Professional counseling & family support
• Growth and development opportunities
• Benefit eligibility varies by position
• Site-specific perks:
  • Free on-site parking
  • Uniform laundering
  • Complimentary shoes provided twice per year through Shoes for Crews
  • Water bottles provided during shift
  • Company branded jackets, t-shirts, hats, and sunscreen for outdoor roles
  • “Way to Go” Incentive - $5 per mention deposited onto Wisely card
  • Guest Satisfaction Survey awards if department-specific goals are met (up to $100 a month)
  • Quarterly celebrations, Associate Appreciation Week, Housekeeping Week, Employee of the Quarter/Year
  • Birthday and holiday celebrations and team-building outings

Responsibilities

• Respond promptly to requests from guests and other departments
• Fill cart with supplies and transport cart to assigned area
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
• Replace guest amenities and supplies in rooms
• Replace dirty linens and terry with clean items
• Make beds and fold terry
• Clean bathrooms
• Remove trash, dirty linen, and room service items
• Check that all appliances are present in the room and in working order
• Straighten desk items, furniture, and appliances
• Dust, polish, and remove marks from walls and furnishings
• Vacuum carpets in guest rooms and hallway
• Follow all company and safety/security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation
• Speak with others using clear and professional language
• Support team to reach common goals
• Ensure adherence to quality expectations and standards
• Perform other reasonable job duties as requested by Supervisors

Requirements

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Stand, sit, or walk for an extended period of time
• Attention to customer service with a professional and pleasant personality
• Available to work a flexible schedule including evenings, weekends, and holidays