Houseperson

Job Description

As a Houseperson at Westgate Flamingo Bay Resort, you will play a critical role in supporting the housekeeping team by maintaining cleanliness in guest and public areas, managing linen and trash logistics, and ensuring that housekeeping closets and supplies are well-organized. This position assists housekeepers with room preparation, handling the delivery and removal of items such as cribs and highchairs, and contributing to the overall guest experience by keeping the property clean, safe, and welcoming.

• Demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.
• Strip units of soiled linen and trash.
• Clean guest units, including pet cleans and deep cleans.
• Clean walkways, stairways, corridors, elevators, guest laundry rooms, and front entrances.
• Deliver linen bags/buckets to checkout unit doors and pick up soiled linens for processing.
• Rotate laundry bins and maintain the cleanliness of laundry chute closets.
• Remove and place cribs, highchairs, and other equipment in designated pickup areas.
• Collect and dispose of trash from guest units, public areas, and outdoor enclosures.
• Maintain housekeeping, storage, and linen closets neat, clean, and stocked.
• Deliver and organize linens in building closets.
• Ensure empty buckets and supplies are placed in designated areas.
• Use all equipment and supplies properly and safely.
• Secure and return all issued keys and maintain orderly carts and equipment.
• Report damaged items, lost & found, and safety concerns promptly.
• Respond to guest and owner requests professionally and promptly.
• Assist with training new team members and support other departments as needed.
• Represent Westgate Resorts with professionalism and promote company values.
• Perform other duties as assigned.

Qualifications

• A high school diploma or general education degree (GED).
• The ability to regularly lift and/or move up to 50 pounds.
• The ability to follow instructions without close supervision.
• The ability to work weekends and holidays as needed.
• The ability to pass a background screen, drug test, and prove eligibility to work in the United States.

Additional Information

If you love creating clean, welcoming spaces for guests and want to be part of a resort that values teamwork, growth, and great service, apply today and start your Westgate adventure!

Westgate Resorts offers comprehensive health benefits, paid time off, paid holidays, a 401(k) with generous company match, daily pay, family-focused benefits, wellness programs, flexible spending accounts, tuition assistance, career growth and advancement opportunities, community involvement, and more. Westgate Resorts is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status under federal, state, or local law.