Houseperson (Union)-2

Aquarius Gaming, LLC builds careers in hospitality, gaming, and entertainment. We offer real opportunities for passionate, reliable individuals ready to make an impact and grow with a team invested in your success.

About the role

As a Houseperson, you are essential to creating a clean, comfortable, and welcoming environment for every guest. You respond promptly to requests by delivering amenities and special items, helping ensure an exceptional guest experience. Your attention to detail and service-first mindset keep daily operations running smoothly.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Empty Guest Room Attendant carts throughout the shift and assist with removal of trash and soiled linen
• Clean public and back-of-house areas, including floors, stairwells, elevators, walls, mirrors, and fixtures
• Deliver and retrieve guest items such as rollaway beds, cribs, refrigerators, coffee pots, and requested toiletries
• Restock and maintain locker rooms, supply closets, and deliver cleaning products and equipment to Guest Room Attendants
• Ensure compliance with all applicable gaming laws, company internal controls, policies and procedures, Title 31, and federal regulations
• Provide outstanding guest service in a timely manner to both guests and fellow team members
• Perform other duties as assigned

Requirements

• At least 18 years of age
• High School Diploma or equivalent required
• English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Qualifications

• 3+ months of experience in a similar role or transferable skills in a related environment
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Bilingual abilities preferred
• Committed to fostering a respectful, inclusive, and safety-conscious work environment

Physical Requirements

• Regularly push/pull up to 70lbs
• Regularly lift and/or carry up to 50lbs at floor, knee, waist, and chest levels
• Regularly squat, kneel, reach, bend, twist
• Constantly standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity
• Ability to ascend and descend stairs

Work Environment

• Indoor and outdoor conditions
• Smoky, noisy, or extreme hot/cold temperatures
• Slippery surfaces
• Exposure to dust, fumes, and/or gases