Union Doorperson - 20 Broad

About the role

Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.

Responsibilities

• Greets prospects and residents as they enter the office/leasing area, and ensures that prospects and visitors are comfortable while they wait to speak with a team member.
• Monitors guest traffic.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Assists residents with the checking in or out of luggage carts.
• Monitors parking lot for team members and vendors.
• Monitors fire alarm panel and security cameras.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Keeps a daily log of events and community security status.
• Reports any concerns to management.
• Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
• Assists in calling vendors for service tickets for laundry room services.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
• Books freight elevator for move-in, move-out and furniture deliveries.

Pay

The hourly rate for this position is $25.3094.

Additional compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate positions may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite property positions may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off: All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar‑managed communities are available subject to discount and unit availability.
• 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full‑time employees.