Union Data Center Lead Technician

CBRE DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. With 1200+ skilled technicians, DL delivers over 1000 projects annually across data center markets in the US and APAC, covering the full data center lifecycle—from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including AI/ML platforms.

About The Role

As a Lead Cable Technician, you will oversee the installation, maintenance, and troubleshooting of network cabling infrastructure within data center environments. In this role, you will guide and support a team of technicians, ensuring projects are completed safely, on time, and to the highest quality standards. You will collaborate with stakeholders, interpret technical documentation, and maintain compliance with industry best practices. This position is ideal for individuals with strong technical expertise, excellent communication skills, and a passion for mentoring others while driving operational excellence.

Responsibilities

• Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
• Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
• Provide structured feedback on project progress to stakeholders.
• Exhibit quality workmanship on all work and maintain Data Center cleanliness.
• Follow all production, safety, and quality standards, codes, and industry best practices.
• Collaborate with various stakeholders to remove project obstacles.
• Read and comprehend blueprints and building documentation/redline work.
• Broad understanding of Data Center infrastructure technologies.
• Lead a crew of 1-5 technicians.
• Perform job walks and communicate with customers for job requirements.
• Accept responsibility for the outcome of work performed by yourself and/or direct reports.
• Pull all types of low voltage cables.
• Perform field terminations and labeling.
• Maintain orderly paperwork and run midsize to large projects and service jobs.
• Layout MDF and IDF closets, dress all types of cable, and perform all types of terminations, including fiber equipment.
• Basic understanding of both copper and fiber cable testing and troubleshooting.
• Work in Data Centers and handle analog, DSL, and T1 line extensions.
• Patch network equipment.
• Track and submit timesheets for crew reporting.
• Understand and track metrics/SLAs.
• Knowledge and understanding of network handover and project closeout.
• Track lessons learned and coordinate with QA/QC on quality status walks.
• Identify technicians' strengths and weaknesses.

Requirements

• Knowledge and use of basic telecom hand tools.
• Clear understanding of job safety requirements.
• Ability to read and understand job floor plans.
• Familiarity with wiring schemes and wiring testing.
• Capability in performing field terminations and labeling.
• Skill to layout MDF and IDF closets, dress all types of cable, and perform all types of terminations, including basic understanding of fiber equipment and terminations.
• Basic understanding of copper and fiber cable testing and troubleshooting.
• Ability to work in Data Centers.
• Ability to work on analog, DSL, and extend T1 lines.
• Reports to Operations Manager and takes daily directions from Technician, Technician II, Lead Technicians, Senior Technicians, and Advanced Senior Technicians.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values—respect, integrity, service, and excellence—and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential.