Union Data Center Lead Technician

CBRE DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

About the Role

As a Lead Cable Technician, you will oversee the installation, maintenance, and troubleshooting of network cabling infrastructure within data center environments. In this role, you will guide and support a team of technicians, ensuring projects are completed safely, on time, and to the highest quality standards. You will collaborate with stakeholders, interpret technical documentation, and maintain compliance with industry best practices. This position is ideal for individuals with strong technical expertise, excellent communication skills, and a passion for mentoring others while driving operational excellence.

Responsibilities

• Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
• Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
• Provide structured feedback on project progress to Stakeholders.
• Exhibit quality workmanship on all work and maintain Data Center cleanliness.
• Follow all production, safety and quality standards, codes, and industry best practices.
• Collaborate with various Stakeholders to remove project obstacles.
• Read and comprehend blueprints and building documentation/redline work.
• Broad understanding of Data Center infrastructure technologies.
• Lead a crew of 1-5 technicians.
• Perform job walks and communicate with customers for job requirements.
• Accept responsibility for the outcome of work performed by yourself and/or employees that directly report to you.
• Pull all types of low voltage cables.
• Perform field terminations and labeling.
• Maintain orderly paperwork, run midsize to large projects, and service jobs.
• Layout MDF and IDF closets, dress all types of cable, and perform all types of terminations, including basic understanding of fiber equipment and all types of cable and fiber terminations.
• Basic understanding of both copper and fiber cable testing and troubleshooting.
• Work in Data Centers.
• Work on analog, DSL, and extend T1 lines.
• Patch network equipment.
• Track and submit timesheets for crew reporting.
• Perform copper/fiber terminations, testing, splicing, and troubleshooting.
• Effectively communicate with Foreman, Leads, and Technicians.
• Understand metrics/SLAs and track them.
• Knowledge and understanding of network Handover.
• Track lessons learned as they occur.
• Coordinate with QAQC on quality status walks.
• Knowledge and understanding of Project Close Out.
• Identify technicians' strengths and weaknesses.

Requirements

• Knowledge and use of basic telecom hand tools.
• Must be capable of leading a crew of 1-5 technicians.
• Must understand customer service, perform job walks, and communicate with customers for job requirements.
• Clear understanding of job safety requirements.
• Able to read and understand job floor plans.
• Familiar with wiring schemes and wiring testing.
• Capable of maintaining orderly paperwork, running midsize to large projects, and service jobs.
• Skill to layout MDF and IDF closets, dress all types of cable, and perform all types of terminations.
• Basic understanding of fiber equipment, all types of cable and fiber terminations.
• Basic understanding of both copper and fiber cable testing and troubleshooting.
• Capable of working in Data Centers.
• Able to work on analog, DSL, and extend T1 lines.
• Able to patch network equipment.
• Reports to Operations Manager and takes daily directions from Technician, Technician II, Lead Technicians, Senior Technicians, and Advanced Senior Technicians.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.