Union Data Center Lead Technician

About the role

As a Lead Cable Technician, you will oversee the installation, maintenance, and troubleshooting of network cabling infrastructure within data center environments. In this role, you will guide and support a team of technicians, ensuring projects are completed safely, on time, and to the highest quality standards. You will collaborate with stakeholders, interpret technical documentation, and maintain compliance with industry best practices. This position is ideal for individuals with strong technical expertise, excellent communication skills, and a passion for mentoring others while driving operational excellence.

Responsibilities

• Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
• Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
• Provide structured feedback on project progress to stakeholders.
• Exhibit quality workmanship on all work and maintain Data Center cleanliness.
• Follow all production, safety, and quality standards, codes, and industry best practices.
• Collaborate with various stakeholders to remove project obstacles.
• Read and comprehend blueprints and building documentation/redline work.
• Lead a crew of 1-5 technicians.
• Perform job walks and communicate with customers for job requirements.
• Accept responsibility for the outcome of work performed by you and/or employees who directly report to you.
• Pull all types of low voltage cables.
• Perform field terminations and labeling.
• Maintain orderly paperwork and run midsize to large projects and service jobs.
• Layout MDF and IDF closets, dress all types of cable, and perform all types of terminations.
• Basic understanding of fiber equipment, all types of cable and fiber terminations.
• Basic understanding of both copper and fiber cable testing and troubleshooting.
• Work in Data Centers.
• Work on analog, DSL, and extend T1 lines.
• Patch network equipment.
• Track and submit timesheets for crew.
• Perform copper/fiber terminations, testing, splicing, and troubleshooting.
• Responsibly track and ensure the outcome of work.
• Effectively communicate with Foreman, Leads, and Technicians.
• Understand metrics/SLAs and track them.
• Knowledge and understanding of network handover.
• Track lessons learned as they occur.
• Coordinate with QAQC on quality status walks.
• Knowledge and understanding of project closeout.
• Identify technicians' strengths and weaknesses.

Requirements

• Knowledge and use of basic telecom hand tools.
• Clear understanding of job safety requirements.
• Ability to read and understand job floor plans.
• Familiarity with wiring schemes and wiring testing.
• Capable of maintaining orderly paperwork.
• Capable of working in Data Centers.
• Reports to Operations Manager and takes daily directions from Technician, Technician II, Lead Technicians, Senior Technicians, and Advanced Senior Technicians.

Skills

• Broad understanding of Data Center infrastructure technologies.
• Must understand customer service.
• Capable of running midsize to large projects.
• Skill to layout MDF and IDF closets.
• Basic understanding of fiber equipment, all types of cable and fiber terminations.
• Basic understanding of both copper and fiber cable testing and troubleshooting.
• Ability to work on analog, DSL, and extend T1 lines.
• Ability to patch network equipment.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.