Unified Communications, Product Planning & Operations

Job Description

Execution & Backlog Management: Partner with our Vertical Product Strategy leaders to ingest their product requirements and translate them into deeply detailed, actionable development plans, Epics, and sprint backlogs for engineering.

Release Orchestration: Own the software release cadence for WAVE PTX. Drive cross-functional execution across engineering, QA, and operations to ensure timely, defect-free software drops that meet our SaaS commitments.

In-Market & Lifecycle Management: Act as the primary operational product owner for the live WAVE PTX platform. Manage sustaining engineering priorities, technical debt resolution, and critical customer escalations to ensure high system reliability and customer retention.

Go-To-Market (GTM) Readiness: Spearhead the New Product Introduction (NPI) process for all WAVE PTX releases. Ensure marketing, sales enablement, support, and billing systems are fully prepared before a feature goes live.

Agile Bottleneck Resolution: Serve as the daily unblocker for the engineering teams. Proactively identify dependencies, capacity constraints, and technical risks, ruthlessly clearing obstacles to maintain high engineering velocity.

Performance Tracking: Monitor post-launch product performance, tracking software adoption rates, system stability metrics, and operational costs, feeding this data back to the strategy teams to inform future roadmaps.

Qualifications

• Deep mastery of software development lifecycles (SDLC) and Agile/Scrum methodologies.
• Advanced proficiency with Jira, Confluence, Productboard, Aha!, or similar product delivery and ticketing systems.
• Strong ability to communicate deeply technical concepts between engineering architects and commercial business leaders.
• A relentless focus on process, predictability, and quality control. Thrives in structured environments and excels at holding cross-functional teams accountable to deadlines.
• Exceptional ability to influence, acting as the trusted operational partner to both Product Visionaries and Engineering Directors.

Basic Requirements

• 5+ years of Technical Product Management, Delivery Management, or Product Operations experience, specifically within a high-velocity, subscription-based software (SaaS) environment.

Target Base Salary Range

$100,500 - $143,000 USD

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.