Underwriting Services Assistant I

Principal Duties and Responsibilities

• Maintains and updates ImageRight files.
• Monitor and identify experience rating, merit and risk ID changes from NCCI and state bureaus and updates or assigns as needed.
• Monitors incoming quote requests and reserves, rates and assigns new business submissions.
• Screens, indexes and routes underwriting documents into business workflows.
• Reviews and approves print files for outgoing policy documents.
• Prepares and mails special handling documents and ensures adherence to mailing requirements.
• Tracks, updates and reprocesses returned mail.
• Maintains and updates archived documents securely.
• Assists with special projects and initiatives as assigned.

Minimum Knowledge, Skills and Abilities

• A high school diploma or equivalent is required. One year of administrative experience preferred. Prior experience in insurance is helpful.
• Ability to type with speed and accuracy and strong attention to detail required.
• Strong written and verbal communication skills required.
• Proficiency in Microsoft Office Suite products preferred.

Working Conditions

• Normal office environment with minimal exposure to excessive noise and temperature variations.
• Willingness to travel among company sites as needed.
• Will be required to stand and/or sit for extended periods.
• Will be required to work with a Video Display Terminal.
• May be required to do occasional reaching and bending.
• May be required to occasionally exert physical effort (lifting/carrying) using appropriate equipment if needed.