Underwriting Operations Lead - Cyber & Political Violence

Role & Responsibilities

• Lead and manage the underwriting operations team focused on cyber insurance and political violence coverage.
• Develop and refine operational processes to enhance efficiency and accuracy in underwriting practices.
• Collaborate with cross-functional teams to ensure alignment with company goals and risk management strategies.
• Analyze and respond to trends in cybersecurity and political risk environments influencing policy adjustments and coverage needs.
• Maintain compliance with industry regulations and standards while innovating policy framework tailored to emerging risks.
• Offer mentorship and development opportunities for team members to foster expertise in niche areas of cyber and political violence underwriting.
• Lead initiatives to integrate technology solutions that support data-driven decision-making and operational agility.

Key Skills

• Robust understanding of operations management within the insurance sector.
• Proven track record in managing operations teams, preferably in underwriting.
• Deep knowledge of cybersecurity issues and political risk assessment.
• Strong analytical skills with the ability to process complex data and provide clear and actionable insights.
• Excellent leadership abilities with strong emphasis on team development and empowerment.
• Effective communication skills, capable of engaging with various stakeholders across the organization and industry.
• High level of adaptability and comfort working in a fast-paced and evolving environment.

Desired Skills and Experience

• 7+ years processing/supervising underwriting operational activities within a North American Insurance Agency (e.g., submissions, clearance, binding/booking, etc.); particularly with offshore operations is essential.
• Operational experience with Cyber and Political Violence lines of business is essential.
• Experience with complex operations for CY and PV insurance lines and products.
• Operations experience within a Commercial/Speciality Insurance Agency acting as a Coverholder of Lloyds is preferred.
• Ability to conceptualize and execute innovative plans impacting overall efficiency and productivity.
• Ability to work collaboratively with a geographically distributed team and quickly understand and adopt to new cultural norms/standards.
• Ability to effectively manage offshore operations and drive maximum value out of the relationship.
• Ability to work with all levels of employees and management.
• Self-motivated individual capable of working towards and meeting deadlines.
• Comfortable working with ambiguity in a young and maturing organisation.
• Proficiency in all Microsoft Office products (Excel, Word, PPT, Outlook, Sharepoint, etc.).