Underwriting Assistant Mid-Market

About the role

Integrated Specialty Coverages, LLC (ISC) is a growth-stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market. Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC combines the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and "Main Street USA," we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we're building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Responsibilities

• Utilize understanding of exposures and risks analysis to assess loss history and current condition of finances for a case.
• Collects, studies, and reviews documentation pertaining to risk cases, performing risk analysis to conclude whether a case is worth accepting.
• Conduct preliminary reviews of complex submissions to identify errors, omissions, and confirm eligibility.
• Collaborate closely with the underwriting team to finalize insurance applications efficiently.
• Utilize multiple databases to gather and verify supplementary data for submissions.
• Manage inbound calls, connecting customers and team members to ensure a seamless and positive experience.
• Respond to customer needs, providing guidance and assistance tailored to their insurance needs.
• Process accounts from approved quotes through to policy issuance with accuracy and efficiency.

Requirements

• Bachelor’s degree required
• Minimum of 1 year of P&C underwriting or related P&C underwriting support experience required
• CPCU, CIC, CRIS, Property & Casualty Brokers License, etc. a plus
• Strong customer service experience
• Proficiency in Microsoft Office Suite and ability to quickly learn industry-specific software
• Ability to work collaboratively with team members and other departments
• Strong desire to learn, explore new ideas, and seek out new knowledge
• Able to be flexible, embrace change, and quickly pivot in response to shifting priorities

Qualifications

• Willing to work in office in a hybrid capacity if located within a commutable distance to Buffalo, NY or Carlsbad, CA OR work remotely from the Lincoln, NE or Phoenix, AZ area

Skills

• Understanding of exposures and risks analysis
• Documentation review and risk analysis
• Customer service and communication skills
• Microsoft Office Suite proficiency

Benefits

• Employee Ownership Program
• Professional development opportunities
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Canary emergency financial assistance program
• Comprehensive medical, dental, vision insurance
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, including company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• Employee discounts
• Addition Wealth Financial Wellness Program
• Variety of Time Off Programs
• 11 Company Paid Holidays

Pay and Schedule

• National Pay Range: $26 USD - $33 USD
• Actual starting pay will be based on factors such as skills, qualifications, training, and experience.