Underwriting Assistant

Position Summary

The Property and Casualty Underwriting Coordinator is responsible for maintaining comprehensive documentation related to insurance applications and underwriting submissions. The role coordinates the renewal process and underwrites individual insurance applications for property and casualty coverage. They conduct audits, ensure compliance with policies and regulations, and deliver excellent customer service.

Job Responsibilities

• Maintains accurate and up-to-date data, electronic and physical files for underwriting records, policies, and endorsements.
• Documents underwriting decisions via automated desktop systems and tools.
• Supports the collection, validation, and organization of data related to insurance applications and underwriting submissions.
• Captures necessary information for renewals, prepares renewal documents, and assists in client communications.
• Coordinates with others to manage production activities such as submissions, quotes, declines, binds, issuance, etc., to provide accurate, timely, and quality service to clients.
• Underwrites individual insurance applications for Property and Casualty coverage, applying established guidelines for policy issuance, considering both standard and substandard criteria.
• Ensures that underwriting activities adhere to company policies, industry regulations, and compliance standards.
• Assists in internal and external audits by providing documentation and information related to underwriting activities.
• Collaborates with underwriting teams to relay information, coordinate tasks, and support the overall underwriting process.
• Communicates with clients, brokers, and underwriters to gather additional information, clarify details, and address inquiries regarding underwriting submissions.
• Delivers excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for clients and stakeholders.

Work Experience and Education

• A minimum of 6 months of experience in Underwriting coordination, Administrative Support or Customer service roles in the insurance industry is preferred.

Licenses & Certifications

• Must meet minimum requirements for state P&C and/or surplus line licenses.