Undergraduate Student Success Program Coordinator II

Texas A&M University’s College of Arts and Sciences is seeking an Undergraduate Student Success Program Coordinator II to lead the coordination, development, and implementation of innovative undergraduate success programs such as First 2 Finish, Regents’ Scholars, Leadership Scholars, and Hullabaloo U.

About the role

You will champion the success of Arts & Sciences undergraduates—especially first-generation students—by guiding them in acquiring essential academic, social, and professional skills. The role includes oversight of first-year and multi-year programming, ensuring comprehensive support throughout students’ academic journeys. This is an in-person position based on the College Station campus, with occasional evening, weekend, and travel requirements for student programming.

Responsibilities

• Coordinate and support undergraduate student success programs focused on first-year retention and student engagement.
• Develop and update training materials for student success initiatives.
• Collect and provide program data for reports and progress tracking.
• Support strategic planning and short- and long-term goal setting.
• Participate in professional development related to student success and retention.
• Design and implement transition and retention initiatives based on higher education best practices.
• Evaluate and assess the effectiveness of student success programs.
• Prepare reports on programming activities and outcomes.
• Build and maintain relationships with campus partners and departments.
• Respond to questions regarding program policies, procedures, and requirements.
• Maintain program information and data using university systems and portals.
• Partner with faculty, academic advisors, and student support programs to enhance student success.
• Coordinate student mentor recruitment, hiring, training, placement, and evaluation.
• Provide guidance and support to peer mentors throughout each semester.
• Potential option to teach one Hullabaloo U course section annually.

Requirements

• Bachelor’s degree.
• Four years of program management experience including some course management and academic counseling.

Preferred Qualifications

• Master’s degree.
• More than five years of experience in program management including some course management, academic counseling, and classroom instruction.
• Familiarity with TAMU portals such as Argos and Navigate.
• Ability to cultivate and maintain strong professional working relationships and a positive work environment.
• Ability to work collaboratively, demonstrating helpfulness, respect, approachability, and team orientation.
• Proficiency in word processing, spreadsheet, and database applications.
• Strong verbal and written communication skills.

Benefits

• Medical, prescription drug, dental, vision, life, and AD&D insurance with Texas A&M contributing to employee health and basic life premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time for wellness activities.
• Access to free LinkedIn Learning training, webinars, and limited financial support for conferences, workshops, and professional development.
• Educational release time and tuition assistance for completing a degree while employed.
• Living Well, a comprehensive employee wellness program.

Amenities associated with a major university—such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and more—are available. Enjoy the benefits of a big city with a reasonable cost of living and no long commutes.