Undergraduate Academic Advisor*

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state.

More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Location

Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The Undergraduate Academic Advisor provides mentoring and advisement for a cohort of first and second year students to assist in goal setting, academic planning, and career exploration through personal follow-up/outreach, individual appointments, and programming.

Responsibilities

• DIRECT STUDENT ADVISING AND SUPPORT: Meets formally with students to develop meaningful connections using holistic advising and coaching methods. Provide high-quality academic advising services to new and current August University students. This will include guiding advisees to identify academic, professional, and personal goals that align with their abilities, interests, and the institution's purpose. Maintain accurate and detailed advising notes through the electronic advising system, track advisee performance during and at the end of each semester. Provide intentional outreach to students. Maintain records for current and former students in accordance with the Family Educational Rights and Privacy Act (FERPA). Cultivate supportive communication by phone, text, email, and face-to-face with active and prospective students to effectively help students navigate their academic journey. Provide a welcoming and supportive environment, always demonstrated through utmost professionalism. Making use of the skills necessary to process situations critically, recognize crucial gaps in advisees' knowledge and skills, and assist students with identifying opportunities to build their strengths.
• ADVISING AND RETENTION: Advise and coach students regarding their academic degree requirements, which include but are not limited to certification, application, change of major, permissions, test scores, course selection, course withdrawals, grades, etc. Monitors the retention, progression, and graduation of students within the assigned population, and offers proactive outreach for those students who are at academic or social risk. Connect students with appropriate academic and non-academic student services that promote their success, and maintain thorough and accurate documentation of individual advising sessions. Maintain collaborative partnerships with student services, faculty, career, and academic staff. Work with students, in collaboration with faculty, Deans, and department chairs, to develop realistic goals that will contribute to academic and personal success in college. Assist students who present risk factors to develop individual plans for success.
• PROFESSIONAL DEVELOPMENT AND OPERATIONAL SUPPORT: Utilizes and incorporates best practices identified through the analysis of reports/analytics related to advising activity, student success metrics, etc. Contributes to the coordination of unit-level communication plans regarding key milestones, registration deadlines, academic resources, etc. Assist in the development, implementation, and evaluation of events, programs, and resources that support the success of students. Attend regular departmental meetings to remain aware of the guidelines or potential issue(s) of curriculum changes. Participate in training as necessary to understand the ways technology, student development theory, and various environments affect advising. Membership and participation in professional development opportunities offered through Augusta University, state, regional, and national organizations (NACADA).
• OTHER: Perform all other duties as assigned.

Required Qualifications

• Master's degree from an accredited college or university and one year of related experience OR Bachelor's degree from an accredited college or university with two years of experience in education or a customer/student-facing role.

Preferred Qualifications

• Master's degree from an accredited college or university with experience in higher education.

Knowledge, Skills, & Abilities

• KNOWLEDGE
  • Proficient in Microsoft Office and other computer software/databases.
  • Knowledge of advisement theories and practices to help students achieve success.
• Skills
  • Detail oriented with strong time management, organizational, prioritization, and customer service skills.
  • Excellent interpersonal, written and verbal communication skills.
• ABILITIES
  • Ability to maintain confidentiality.
  • Ability to make sound judgments and identify solutions.
  • Ability to work independently and in a team environment.
  • Ability to develop and maintain professional relationships.
  • Congenial and engaging demeanor to encourage student rapport.
  • Ability to meet deadlines and work in a fast, multi-task environment.
  • Ability to demonstrate consistent use of proper English, grammar and punctuation.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)
Now hiring for several roles as we're expanding our team!
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee