Undergraduate Academic Advisor

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values can be found here. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Job Summary

The Undergraduate Academic Advisor provides mentoring and advisement for a cohort of first and second year students to assist in goal setting, academic planning, and career exploration through personal follow up/outreach, individual appointments, and programming.

Responsibilities

• DIRECT STUDENT ADVISING AND SUPPORT: Meets formally with students to develop meaningful connections using holistic advising and coaching methods. Provides high-quality academic advising services to new and current August University students. This will include guiding advisees to identify academic, professional, and personal goals that align with their abilities, interests, and the institution's purpose. Maintain accurate and detailed advising notes through the electronic advising system and track advisee performance during and at the end of each semester. Provide intentional outreach to students. Maintain records for current and former students in accordance with the Family Educational Rights and Privacy Act (FERPA). Cultivate supportive communication by phone, text, email, and face-to-face with active and prospective students to effectively help students navigate their academic journey. Provide a welcoming and supportive environment, always demonstrated through utmost professionalism. Making use of the skills necessary to process situations critically, recognize crucial gaps in advisees' knowledge and skills, and assist students with identifying opportunities to build their strengths.
• ADVISING AND RETENTION: Advise and coach students regarding their academic degree requirements, which include but are not limited to certification, application, change of major, permissions, test scores, course selection, course withdrawals, grades, etc. Monitors the retention, progression, and graduation of students within the assigned population, and offers proactive outreach for those students who are at academic or social risk. Connect students with appropriate academic and non-academic student services that promote their success, and maintain thorough and accurate documentation of individual advising sessions. Maintain collaborative partnerships with student services, faculty, career, and academic staff. Work with students, in collaboration with faculty, Deans, and department chairs, to develop realistic goals that will contribute to academic and personal success in college. Assist students who present risk factors to develop individual plans for success.
• PROFESSIONAL DEVELOPMENT AND OPERATIONAL SUPPORT: Utilizes and incorporates best practices identified through the analysis of reports/analytics related to advising activity, student success metrics, etc. Contributes to the coordination of unit-level communication plans regarding key milestones, registration deadlines, academic resources, etc. Assist in the development, implementation, and evaluation of events, programs, and resources that support the success of students. Attend regular departmental meetings to remain aware of the guidelines or potential issue(s) of curriculum changes. Participate in training as necessary to understand the ways technology, student development theory, and various environments affect advising. Membership and participation in professional development opportunities offered through Augusta University, state, regional, and national organizations (NACADA).
• OTHER : Perform other duties and tasks as assigned.

Required Qualifications

• Master's degree from an accredited college or university and one year of related experience OR Bachelor's degree from an accredited college or university with two years of experience in education or a customer/student-facing role.

Preferred Qualifications

• Master's degree from an accredited college or university with experience in higher education.