Unarmed Security Officer (FLEX)

What You'll Do

• Rover — Vehicle/foot patrols; deter theft, vandalism, and suspicious activity
• Gatehouse — Access control; greet and ID residents/guests, log vehicles, announce visitors
• Front Desk — Customer service, access control, CCTV monitoring, package distribution, visitor announcements

What This Role Is

This is a professional, high-accountability environment — not a sit-and-scroll post. Your performance is visible, your work matters, and those who show up consistently have a real, fast path to advancement.

What We're Looking For

• We hire for our core values — and we mean it:
• - Service — You understand that exceptional service builds trust and reputation
• - Integrity — You are accountable, honest, and self-aware
• - Innovation — You look for better ways to get the job done
• - Drive — You bring 100% effort and push through obstacles
• - Commitment — You dedicate yourself to the mission

Responsibilities

• Acknowledge and greet all residents and guests in a prompt and courteous manner
• Manage all guest/visitor access as needed and eject trespasser or violators from premises when deemed necessary
• Verify credentials of incoming and outgoing individuals/vehicles
• Document and maintain a log of visitors and notify residents of visitor’s arrival
• Assist in protecting others and equipment while enforcing policies and procedures
• Monitor and or detect any suspicious behavior to assist in the prevention of vandalism, theft and or other criminal behavior
• Monitor surveillance cameras and alarms
• Patrol the perimeter (interior/exterior) to identify potential safety and security risks
• Warn violators of infractions e.g., loitering, smoking and or in possession of prohibited items
• Respond to calls of distress, alarms and or emergencies such as fire, injuries or presence of unauthorized individuals by contacting local first responders
• Identify and report any and all concerns (safety, security breaches, unusual circumstances) in a timely manner
• Ensures accuracy and timely submission of required documentation (reports/documents)
• Ensure all rules/regulations are being enforced and followed
• Other duties to be determined by management

Qualifications

• Must be at least 18 years of age or older
• High school degree or equivalent
• Valid state licensing
• Professional demeanor and appearance
• Basic computer skills
• Must be able to multitask and prioritize assigned tasks
• Strong communication skills (verbal and written)
• Minimum of one year of customer service experience
• Minimum of one year of security experience
• Must be able to pass pre-employment screening (background and drug)
• This position will require occasional crawling, crouching, climbing of stairs, kneeling, running, sitting, standing, stooping and walking for extended periods of time