Unarmed Logistics Security Officer
Hammer Head Security · Oakland, CA · 2 days ago
On-siteInformation TechnologyFull-time
Job Summary
PCC Logistics – Division 30 is seeking professional, dependable, and highly observant Security Officers to provide gate security, access control, yard patrols, trailer inventory management, and facility security operations.Responsibilities
General Security Duties
- Report for duty using the Team Xpress App.
- Complete Time Tracking Forms with QR verification and timestamp photos when required.
- Respond to Dispatch safety check calls approximately every two hours.
- Remain alert, attentive, and visible throughout the shift.
- Maintain full company uniform and professional appearance at all times.
- Follow all company policies regarding meal periods, rest breaks, and break documentation.
- Maintain assigned work areas, security booth, and equipment in a clean and organized condition.
- Follow all company vehicle policies and DMV regulations when operating company vehicles.
- Never abandon an assigned post without proper relief and Dispatch authorization.
Access Control & Gate Operations
- Maintain all vehicle and pedestrian access points.
- Verify employee credentials using Panasonic Toughbook scanners.
- Process QR, barcode, RFID, and NFC employee badge scans.
- Maintain manual sign-in/sign-out logs for employees without badges.
- Verify visitor authorization with PCC Management prior to granting access.
- Maintain accurate records of all personnel entering and exiting the facility.
- Record multiple entries and exits for the same employee.
- Report scanner or access control issues immediately to Management.
- Deny unauthorized access and document all incidents.
- Remain posted and visible at the guard booth during assigned shifts.
Truck Processing & Log Sheet Procedures
- Process inbound and outbound commercial vehicles.
- Record: Driver name, Company, License plate, Trailer number, Container number, Chassis number, Seal number, Driver signature.
- Verify container status as Empty or Loaded.
- Record reefer temperatures, including Set temperature, Running temperature.
- Inspect outbound empty trailers before allowing departure.
- Correct documentation using approved correction procedures.
- Maintain complete and accurate gate logs.
Restricted Access Procedures
- Enforce restricted access hours.
- Verify identification of all authorized personnel.
- Contact client representatives before admitting unauthorized visitors.
- Keep vehicle gates closed during restricted hours.
- Report unauthorized entry attempts.
- Contact law enforcement when necessary.
Patrol Responsibilities
- Conduct foot patrols every 45 minutes.
- Complete QR code scans at designated checkpoints.
- Patrol: Fence lines, Warehouse doors, Electrical panels, Propane storage, Trailer parking areas.
- Observe and report: Suspicious persons, Theft, Vandalism, Safety hazards, Property damage.
- Upload timestamped patrol photos.
- Submit patrol updates through the company Viber communication platform.
- Notify Dispatch and client representatives of urgent safety concerns.
Trailer Inventory & Reefer Monitoring
- Conduct complete trailer yard inventories.
- Record trailer numbers and locations.
- Verify trailer identification tags.
- Monitor: Set temperatures, Running temperatures, DEFROST cycles, Trailer status.
- Ensure frozen reefers remain powered.
- Compare trailer information with inventory sheets.
- Report temperature discrepancies immediately.
- Complete Reefer Observation Reports (ROT) and Incident Reports when required.
- Photograph temperature discrepancies.
- Return completed inventory sheets after each patrol.
Yard Security Procedures
- Maintain current plug-in inventory lists.
- Update lists with newly arriving containers.
- Submit updated inventory documentation daily.
- Place security cones after Roadies personnel depart.
- Notify Dispatch prior to conducting yard inspections.
- Carry the site phone while conducting yard checks.
- Monitor incoming truck traffic during inspections.
- Verify reefer operating temperatures before allowing outbound departures.
- Verify inbound and outbound photographs and seal inspections.
Scanner Transaction Procedures
- Operate Panasonic scanning devices for PCC employees and contractors.
- Create inbound and outbound transactions.
- Verify: Driver information, Company, Container number, Chassis number, Seal number, Transaction type.
- Capture required transaction photographs.
- Photograph seals whenever seal numbers are entered.
- Submit completed electronic transactions.
Truck Check-In Procedures
- Complete Truck Check-In Sheets for after-hours arrivals.
- Record: Appointment information, Driver information, Truck information, Contact information, Officer name.
- Direct drivers to wait off-site until contacted by Receiving.
- Deliver completed check-in sheets to Receiving Management.
- Process returning drivers through normal gate procedures.
Roadies Delivery Procedures
- Verify driver identification.
- Record: Driver name, Company, Trailer license, Container number, Seal number, Entry time.
- Obtain driver signatures.
- Direct deliveries to Door 77.
- Verify outbound documentation upon departure.
Pickups
- Verify identification.
- Obtain signatures.
- Record vehicle information.
- Direct pickups to Door 75.
- Complete checkout documentation.
Package Returns
- Verify driver identification.
- Record package quantities.
- Monitor package drop-off.
- Verify returned package counts before departure.
- Record gate exit times.
Private Property Enforcement
- Monitor unauthorized individuals.
- Issue verbal trespass warnings.
- Request trespassers leave private property.
- Contact law enforcement when necessary.
- Never physically engage trespassers.
- Document all incidents.
- Photograph incidents when safe.
- Ensure gates remain secured during patrols.
Reporting Responsibilities
- Complete Daily Activity Reports (DARs).
- Complete Incident Reports (IRs).
- Document: Who, What, When, Where, How, Witnesses.
- Maintain accurate records of: Patrols, Vehicle inspections, Access control, Security incidents, Maintenance concerns.
- Utilize Viber communications to support report documentation.
Emergency Response
- Respond appropriately to medical, fire, and security emergencies.
- Contact 911 during emergencies.
- Notify Dispatch and client representatives immediately.
- Meet emergency responders at the facility entrance when safe.
- Assist emergency personnel with site access and directions.
- Complete all required incident documentation.