Unarmed Flex Security Officer

About the role

PGS USA has been dedicated to providing exceptional security solutions across America since 1996. With nearly 30 years of experience, PGS USA has emerged as one of the premier security companies in South Florida and across the United States. The company focuses on experienced employees, strong leadership, and successful technology integration, believing that hospitality combined with the latest technology implemented cost-effectively is the future of the industry. PGS USA values loyalty, integrity, professionalism, and excellence, and seeks professionals passionate about safety and skilled in customer service.

Responsibilities

• Maintain a visible and professional presence to deter illegal activities and ensure the safety of personnel, visitors, and property.
• Respond promptly and appropriately to security incidents, emergencies, and alarms.
• Use excellent customer service and communication skills to deescalate tense or potentially violent situations.
• Collaborate with law enforcement or emergency services as needed.
• Accurately document and report incidents, activities, and observations using company-approved forms and protocols.
• Utilize the company's Guard Tour Management software.
• Inspect the premises for security risks, hazards, or violations and report findings to the appropriate personnel.
• Ensure the physical safety and security of the bank, including its personnel, customers, visitors, and property.
• Maintain flexibility in scheduling to support daily operational needs.
• Provide security coverage for call-offs, employee time-off requests, and other operational staffing needs as required.
• Adapt to client environment, post assignments, and operational procedures while maintaining consistent standards.
• Monitor access control points, verify authorized entry, and ensure visitors and personnel follow established security procedures.
• Enforce client policies, site-specific post orders, and established security procedures while maintaining compliance with company standards.
• Comply with all state regulations, including maintaining current unarmed security licensure in Virginia.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to lift and carry objects weighing up to 25 pounds.
• Must be capable of functioning independently and remaining calm in high-pressure or intense situations.

Qualifications

• High school diploma or equivalent.
• Must have a valid VA Security Guard License in the state of Virginia.
• Applicants must meet one of the following: a minimum of 2–5 years of security or law enforcement experience with a demonstrated record of professional conduct and positive performance, or prior military service with an Honorable Discharge.
• Candidates must be able to provide documentation verifying their qualifications upon request.
• Strong interpersonal and communication skills.
• Ability to work effectively in high-stress environments while demonstrating professionalism and sound judgment.
• Must pass a background check and drug test screening.
• Reliable transportation and the ability to travel to the assigned location as required.

Work Environment

Must be able to work at one of our retail bank locations in Alexandria, VA.

Benefits

• Competitive compensation and benefits