UFC GYM MMA Sales Manager

Key Responsibilities

• Drive Results: Take full ownership of monthly revenue goals for Private Training, Small Group Training, and Supplements.
• Sales & Service Training: Lead fitness tours, conduct member prospecting (in-person/digital), present training options, and convert introductory packages into full, long-term programs.
• Master the "Turn-Over": Ensure a seamless hand-off from the front-desk sales team to the specialized coaching staff so new members immediately start with an action plan.
• Pipeline Management: Build a dedicated client base through consistent outreach, tracking body fat/measurements, and managing supplement booths or seminars.
• Team Supervision & Member Service: Coach the Coaches: Work alongside the Regional MMA Manager to lead daily, weekly, and monthly meetings. Motivate, guide, and supervise coaches to ensure they remain productive and meet their financial targets. Service Excellence: Act as the direct point of contact for member inquiries regarding the Coaching Department. Mediate and resolve member or employee relations issues in a timely, professional manner.
• Scheduling: Independently manage and oversee client appointment lifecycles, staff schedules, and time-keeping records to ensure coverage.
• Operations & Compliance: Enforce Policy: Consistently implement, communicate, and follow all corporate and club-level policies, operational systems, and safety procedures. Club Upkeep: Conduct daily facility walkthroughs and coordinate directly with operations staff to report any equipment repairs or maintenance needs.

Qualifications

• Minimum 2 years of related experience in fitness sales, hospitality, or retail management. Experience in employee relations or staff supervision is preferred.
• In-depth knowledge of Personal Training techniques (assessment to program design) paired with thorough Mixed Martial Arts technical proficiency in Striking and Grappling.
• Current CPR/AED certification required. Must possess at least one nationally recognized fitness certification recognized by UFC GYM.
• High School Diploma or GED required; a 4-year degree in a related field is preferred.
• Ability to remain active on the fitness floor for long periods, demonstrate proper use of all equipment, spot clients safely, and frequently lift and/or move up to 45+ lbs.