UFC GYM MMA Sales Manager

About the role

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don’t settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

Responsibilities

• Sell and Conduct Private Training & Small Group Training with Members
• Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals.
• Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments. Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate.
• Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals.
• Supervises coach sales activities. Reviews agreements and prepares daily paperwork.
• Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance.
• Administers company policies as they relate to the sales process.
• Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
• Responsible for managing personal client scheduling and calendar coordination.
• Oversaw the full scheduling lifecycle for individual client appointments.
• Club Administration
• Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals.
• Conducts monthly, weekly and daily meetings with the coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals.
• Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments. Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate.
• Performs various administrative and housekeeping duties within assigned areas as needed.
• Alerts the Operations staff of repairs and maintenance needs in the club. Personally, conducts facility walk through daily.
• Supervises coach sales activities. Reviews agreements and prepares daily paperwork.
• Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance.

Requirements

• Knowledge, skills & abilities:
• In depth knowledge of Personal Training techniques from assessment to program design, and sales.
• Must be able to operate and adjust all Fitness equipment.
• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and positive attitude.
• Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.
• Understands and follows oral and written instructions. Communicates clearly and concisely.
• Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
• Must be computer proficient, with basic skills in Microsoft Word and Excel.
• Adhere to meal and rest break periods and must clock in and out for all shift times.
• Required Experience:
• Minimum of one certification from organization recognized by UFC Gym
• Current CPR/AED certification
• High school diploma or GED.
• Four-year degree in a related field recognized by UFC Gym (preferred).
• Minimum 2 years of related experience.
• Experience in management/employee relations preferred.
• Physical Requirements:
• While performing the duties of this job, the employee is regularly required to stand.
• Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs.

Qualifications

• Minimum of one certification from organization recognized by UFC Gym
• Current CPR/AED certification
• High school diploma or GED.
• Four-year degree in a related field recognized by UFC Gym (preferred).
• Minimum 2 years of related experience.
• Experience in management/employee relations preferred.