UFC GYM Fitness Sales Manager

Benefits

• Bonus based on performance
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Responsibilities

• Sell and Conduct Private Training & Small Group Training with Members
• Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff.
• Member prospecting in person/digital to generate complimentary appointments to sell personal training programs to.
• Arrives on time, prepared and attentive for training appointments.
• Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
• Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals.
• Administers company policies as they relate to the sales process.
• Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs.
• Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
• Responsible for managing personal client scheduling and calendar coordination.
• Oversaw the full scheduling lifecycle for individual client appointments.
• Club Administration
• Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals.
• Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the Company.
• Conducts monthly, weekly and daily meetings with the coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals.
• Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments.
• Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate.
• Performs various administrative and housekeeping duties within assigned areas as needed.
• Alerts the Operations staff of repairs and maintenance needs in the club.
• Personally, conducts facility walk through daily.
• Supervises coach sales activities.
• Reviews agreements and prepares daily paperwork.
• Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance.

Qualifications

• In depth knowledge of Personal Training techniques from assessment to program design, and sales.
• Must be able to operate and adjust all Fitness equipment.
• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills.
• Able to demonstrate and maintain a friendly, enthusiastic and positive attitude.
• Possesses a strong customer service focus.
• Responds professionally to requests and inquiries from guests, members and staff.
• Understands and follows oral and written instructions.
• Communicates clearly and concisely.
• Possesses strong organizational skills.
• Understands basic record keeping practices and procedures.
• Demonstrates the ability to organize and prioritize multiple tasks.
• Must be computer proficient, with basic skills in Microsoft Word and Excel.
• Adhere to meal and rest break periods and must clock in and out for all shift times.