TxDMV - VTR Program Administration Manager (Austin

About the role

State Classification: Manager V (1604). This position is required to work at TxDMV Headquarters located at 4000 Jackson Avenue, Austin, Texas 78731. Telework may be available based on operational needs (subject to change). Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle-related industries. We are a dynamic state agency dedicated to customer service, consumer protection, and the success of motor vehicle-related industries. Performs advanced managerial work in support of the Texas Department of Motor Vehicles (TxDMV), Vehicle Titles and Registration (VTR) Division, Program Administration Section. This position reports directly to the VTR Division Director and provides oversight of key administrative and operational support functions for the division.

Responsibilities

• Oversees VTR contract monitoring; purchase orders; mission-critical license plate and forms inventory; vendor relationships; data-related contracts; license plate oversight functions; and vehicle data management.
• Manages administrative support programs for the Vehicle Titles and Registration Division and coordinates division-wide financial and contractual activities.
• Provides leadership and oversight to the team responsible for analyzing historical trends, inventory levels, and anticipated program needs to develop license plate manufacturing projections for upcoming budget cycles; these projections inform budget development, procurement planning, manufacturing requirements, and statewide license plate inventory needs.
• Manages and oversees a large group of professional, technical, and administrative staff involved in registration and titling program support, extensive work and support of external stakeholders, and the oversight of business-critical contract monitoring.
• Oversees and coordinates internal and external staff activities; performs advanced project management and technical assistance; and leads the development, coaching, and professional growth of staff.
• Develops, evaluates, and presents recommendations to the VTR Division Director and Deputy Director to improve division operations, procedures, processes, and work products.
• Work involves establishing goals and objectives; developing guidelines, procedures, and policies; setting schedules, priorities, and performance standards; overseeing and evaluating business functions; and monitoring budget expenditures.
• Provides oversight of operational and financial planning activities, including projections and analyses used to identify future funding, inventory, contractual, and resource requirements.
• Plans, assigns, and supervises the work of others.
• Works under minimal supervision with extensive latitude for initiative and independent judgment.

Requirements

• Education: Bachelor's degree from an accredited college or university or the U.S. equivalency. Additional work experience may substitute for the bachelor's degree on a year-for-year basis.
• Experience: Five (5) or more years of demonstrated management or supervisory experience, including experience leading professional, technical, and/or administrative staff with diverse program responsibilities. Five (5) years' progressively responsible experience in one or more of the following areas: program administration or oversight; contract administration or monitoring; procurement; budget or financial planning; compliance or regulatory programs; operational planning; inventory or resource management; data management; project management; or administrative support of complex organizational operations. Qualifying experience may have been earned concurrently. Lead work, Coordinator, or Project Lead experience does not substitute for management or supervisor experience.

Qualifications / Skills

• Experience managing complex projects, special initiatives, or modernization efforts involving multiple business areas, competing priorities, dependencies, and established deadlines.
• Experience developing and presenting recommendations, analyses, reports, or briefing materials to executive leadership or other senior decisionmakers.
• Experience working collaboratively with external partners, vendors, governmental entities, stakeholders, and government officials to address complex operational or programmatic issues.
• Experience reviewing, analyzing, or implementing legislation, administrative rules, regulations, policies, or other requirements affecting organizational operations.
• Experience leading or participating in cross-functional teams and coordinating activities across multi‑functional teams.