TxDMV - IT Contract Specialist (Austin, TX)

About the role

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries. Join a talented and engaged IT team at the Texas Department of Motor Vehicles and help us revolutionize how millions of Texans access essential services through cutting-edge technology solutions. In this role you'll play a vital role in modernizing state government while enjoying competitive benefits, a healthy work-life balance, professional growth opportunities, and the satisfaction of serving your fellow Texans with innovative digital experiences. Performs highly complex (senior-level) contract management and development work for the Information Technology Services Division (ITSD). Work involves developing, evaluating, and managing a broad range of information technology contracts, solicitations, and Statements of Work (SOWs) for the agency. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Responsibilities

• Takes a lead role in the development of complex Statements of Work (SOWs) and pre-solicitation documents for ITSD procurements.
• Gathers, reviews, and edits technical and business requirements by organizing and conducting meetings with internal stakeholders to obtain necessary information.
• Utilizes approved agency SOW templates to build out requirement and deliverable sections, ensuring language is clear, measurable, and protects the agency's interests.
• Obtains consensus from all identified stakeholders to ensure requirements and deliverables fully align with TxDMV needs prior to submitting documents for final leadership review.
• Reviews and coordinates the drafting of contract amendments, renewals, work orders, and Purchase Order Change Notices (POCNs) in coordination with IT Operations and Purchasing.
• Serves as a primary liaison working closely with the Project Management Office (PMO), Purchasing, and Legal to finalize SOWs and contract documents.
• Participates in cross-functional project meetings, contributing contract expertise and coordinating with project teams to support procurement and delivery milestones.
• Collaborates seamlessly with the IT Operations team to provide backup support on contract/procurement matters and ensure continuity of operations.
• Works closely with various divisions to advise on contract-related impacts when new agency policies or procedures are being developed.
• Engages directly with current and potential vendors regarding contract management issues, performance standards, and contract development matters.
• Assists in developing and implementing internal contract management tracking tools and frameworks.
• Maintains contract documentation and compliance records according to TxDMV and statewide procurement policies.
• Proactively identifies risks and develops contingency plans for solicitations.
• Assists in reviewing invoices for completeness, accuracy, and compliance with contractual terms, milestones, and deliverable acceptance criteria.
• Assists in monitoring vendor performance against contractual metrics and facilitating the submission of Vendor Performance.

Requirements

• Graduation from an accredited four-year college or university with major coursework in Business Administration, Contract Management, Legal Studies, IT Management, Accounting, or a related field.
• Two (2) or more years of experience drafting, developing, or processing statements of work (SOW), requests for offers/proposals, or contract documents for IT projects.
• Additional related experience may be substituted for education on a year for year basis.
• Certification as a Certified Texas Contract Manager (CTCM) or Certified Texas Contract Developer (CTCD) or ability to obtain certification within six (6) months of hire.

Qualifications

• Experience developing IT statements of work (SOWs) and managing solicitations specifically within a Texas state agency or higher education institution.
• Demonstrated working knowledge of DIR Cooperative Contracts, DBITS, ITSAC, and Texas Government Code Chapters 2157 and 2261.
• Current, active CTCD or CTCM certification at the time of application.

Schedule

NOTE: This position is currently eligible for a hybrid work schedule in the greater Austin area with some days required in-office at TxDMV Headquarters (subject to change).