Tutoring and Peer Mentoring Coordinator

Job ID: 1482-YN_ADMINPRO | Employee Type: Admin. Professional | Sponsorship: Not eligible for work visa sponsorship | Department: VCEA Student Success, Voiland College of Engineering and Architecture | Location: Pullman, WA

About the role

The Tutoring and Peer Mentoring Coordinator leads academic support programs for undergraduate students in the Voiland College of Engineering and Architecture (VCEA). As a member of the Voiland College Student Success (VCSS) team, this position manages the VCEA Tutoring Center and oversees the college's peer mentoring program, including hiring, training, and supervising undergraduate tutors and peer mentors, and partners with faculty to align tutoring and mentoring with student needs in the curriculum. The coordinator also leads data-informed retention efforts for VCSS, identifying retention challenges across courses, programs, and student populations and bringing these findings to VCSS leadership, faculty, and advising so they can address them. In addition, the position supports the broader work of VCSS, including recruitment, career services, events, and other student success programs as needed.

Responsibilities

• Lead academic support programs for undergraduate students in VCEA
• Manage the VCEA Tutoring Center
• Oversee the college's peer mentoring program
• Hire, train, and supervise undergraduate tutors and peer mentors
• Partner with faculty to align tutoring and mentoring with student needs in the curriculum
• Lead data-informed retention efforts for VCSS
• Identify retention challenges across courses, programs, and student populations
• Present findings to VCSS leadership, faculty, and advising
• Support broader VCSS work including recruitment, career services, events, and other student success programs

Requirements

• Bachelor's degree and three (3) years of professional work experience in student services or related education/experience
• Experience leading or directing the work of others
• A Master's degree in a related field may substitute for one (1) year of professional work experience
• Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis

Qualifications

• Experience managing a tutoring, learning center, peer mentoring, or academic support program, including hiring, training, and supervising student employees
• Experience analyzing student success or retention data and presenting findings to faculty, staff, or leadership
• Demonstrated ability to build strong, collaborative relationships with faculty, staff, students, and external constituents
• Familiarity with STEM or engineering curricula
• Experience planning events or creating marketing materials and social media content to promote programs to students
• Excellent oral and written communication and presentation skills
• Excellent organizational skills and the ability to manage multiple projects and deadlines at once

Pay

Monthly Salary: $4,061.90 - $6,092 | Commensurate with experience and qualifications. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits

WSU offers a comprehensive benefits package which includes:

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retirement
• Deferred compensation, optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

Schedule

Full time (100% FTE), permanent, 12-month position. Overtime eligible.