Coordinator of Peer Learning Assistants

About the role

The Coordinator of Peer Learning Assistants plays a key role in coordinating and implementing the Peer Learning Assistants (PLA) program, a campus-wide academic support initiative designed to enhance student success by integrating trained undergraduate Peer Learning Assistants into courses that utilize active learning strategies.

Responsibilities

• Facilitate the implementation and ongoing operation of the PLA program in alignment with program goals, policies, and priorities established by the Peer Education team leadership within the Office of Active Learning.
• Serve as the primary operational point of contact for PLA program inquiries from students, faculty, and campus partners.
• Manage and implement core PLA program operations, including application processes for both faculty and students, while ensuring timely communication, coordination, and alignment with program goals.
• Guide and support PLA faculty in effectively integrating Peer Learning Assistants into their courses by communicating program expectations, sharing best practices, and collaborating with campus partners to facilitate successful implementation across academic departments.
• Maintain placement, communication, and operational systems that enable reliable, scalable integration of PLAs across disciplines and instructional contexts.
• Manage the administration of CRLA certification processes, including tracking completion of requirements.
• Oversee program communication and outreach efforts to promote PLA recruitment, increase program visibility, and support engagement across academic departments.
• Maintain program documentation, resources, and operational systems to ensure consistency, efficiency, and effective program delivery.
• Collaborate with the Senior Coordinator of Peer Education to support the integration of AI-enabled tools that enhance PLA onboarding, training, and reflective practice.
• Recruit, hire, onboard, and supervise undergraduate Peer Learning Assistants (PLAs) and Lead PLAs.
• Lead recruitment processes to support high-volume PLA hiring each semester, including application review and candidate communication.
• Aid faculty partners in identifying and selecting qualified PLA candidates.
• Provide supervision, performance assessment, and guidance to ensure effective PLA performance and program outcomes, including addressing concerns with students and faculty in coordination with program leadership.
• Support leadership development among Lead PLAs.
• Approve student payroll for regular PLA employees.
• Oversee the implementation, delivery, and continuous refinement of PLA training and professional development initiatives aligned with active learning pedagogy.
• Maintain and update PLA orientation and training materials within the learning management system (eLC).
• Monitor completion of required PLA training components to ensure program readiness, CRLA compliance, and participation standards.
• Deliver and support PLA workshops aligned with active learning principles beyond the required UNIV 1204 training course, including peer-led and faculty-collaborative learning opportunities.
• Work with faculty and campus partners to develop resources supporting effective PLA engagement in active learning environments.

Requirements

Minimum Qualifications:

• Bachelor’s degree in a related field or equivalent.

Qualifications

• Understanding of student development theory, academic coaching, holistic student support, and student success, with demonstrated experience implementing student-focused programs and workshops.
• Knowledge of the unique needs of different student populations, and the ability to plan and deliver responsive programming that enhances their academic and personal success.
• Strong organizational and project management skills, including the ability to coordinate logistics and execute events and programs with attention to detail.
• Excellent verbal, written, and digital communication skills, with the ability to build and maintain relationships with various student populations and campus stakeholders.
• Experience recruiting, training, and supervising student staff, including providing constructive feedback and supporting their professional development.
• Knowledge of UGA campus systems, digital communication tools, social media platforms, and basic design or web content tools to support programming and outreach.
• Demonstrated ability to work collaboratively across teams in a dynamic, fast-paced environment and adapt to shifting priorities.
• Demonstrated ability to use AI-enabled tools that support student onboarding, training, or reflective practice is preferred.

Skills

• Understanding of student development theory, academic coaching, holistic student support, and student success, with demonstrated experience implementing student-focused programs and workshops.
• Knowledge of the unique needs of different student populations, and the ability to plan and deliver responsive programming that enhances their academic and personal success.
• Strong organizational and project management skills, including the ability to coordinate logistics and execute events and programs with attention to detail.
• Excellent verbal, written, and digital communication skills, with the ability to build and maintain relationships with various student populations and campus stakeholders.
• Experience recruiting, training, and supervising student staff, including providing constructive feedback and supporting their professional development.
• Knowledge of UGA campus systems, digital communication tools, social media platforms, and basic design or web content tools to support programming and outreach.
• Demonstrated ability to work collaboratively across teams in a dynamic, fast-paced environment and adapt to shifting priorities.
• Demonstrated ability to use AI-enabled tools that support student onboarding, training, or reflective practice is preferred.