Turnover & Make Ready Manager

About the role

GC Realty & Development, LLC manages ~1,500 units for over 500 private investors across Chicagoland and suburbs. The Turnover & Make Ready Manager leads the turnover team to get empty units rent‑ready each month, building systems, leading crew, and seeing weekly results.

Responsibilities

• Drive the turnover process: manage each unit from move‑out to rent ready, hitting monthly deadlines and staying within budget.
• Control scope and cost: ensure inspections, scopes of work, and repair estimates are complete and accurate before work starts.
• Manage vendors: choose and schedule vendors, hold them to agreed pricing, quality workmanship, and deadlines.
• Protect inspection standards: oversee RRW inspections and QC walks, sign off on final rent‑ready approval.
• Keep work moving: coordinate vendors, technicians, rekeys, work orders, and invoices so no unit or task stalls.
• Lead the turnover team: supervise Turnover Coordinators and RRW Inspectors daily, with clear roles and deadlines.
• Measure results: track timelines, costs, quality, and vendor performance; address issues early.
• Fix the root cause: identify recurring problems and correct underlying systems instead of patching symptoms.

Requirements

• Proven team leadership: at least 3 years supervising staff and subcontractors in residential property management; 5+ years managing vendors and general contractors preferred.
• Construction and repair expertise: solid understanding of residential building systems, typical repairs, labor rates, and material pricing.
• Vendor accountability: demonstrated success keeping vendors on track for pricing, quality of work, and deadlines.
• Sound judgment under pressure: make fast, logical decisions when busy.
• Ownership mindset: see tasks through from beginning to end and take responsibility for outcomes.
• Clear communicator: manage difficult conversations with residents, owners, and vendors professionally and tactfully.
• Stays organized: juggle several active projects and ensure nothing is missed.

Benefits

• Paid Time Off: 2 weeks PTO in first year.
• Paid Birthday: take a paid day off during birthday month.
• Paid Holidays: 7 paid holidays recognized annually.
• Health Coverage: health, dental, and vision.
• Additional Benefits: optional life, AD&D, disability, critical illness, accident, and Healthcare FSA with employer premium assistance.
• Book Club: company‑funded reading program worth up to $500 per year.
• Referral Program: $1,000 bonus for referring a hired team member.

Pay

Salary: $70,000 to $90,000 per year based on experience; Monthly Bonus: up to 7%, paid monthly.