Trolley Driver/Tour Guide

About the role

This position must have a good sense of fun and a desire to entertain and excellent driving skills as they drive a tour bus on busy public streets while narrating a sightseeing tour. Tour Conductors bring to life the history of America and all the positive things that it represents.

Responsibilities

• Drive in a safe, competent manner a tour bus that is approximately 26 feet in length on busy public streets while entertaining guests by narrating a scripted sightseeing tour several times daily of approximately 1.5 – 2 hours each in duration.
• Meet and deal with the general public and diverse team members in a prompt and courteous manner.
• Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant composure.
• Maintain radio contact with dispatch during tours.
• Perform an interior and exterior physical inspection of the vehicle daily and accurately complete the departmental documents/forms for inspection.

Skills

• Ability to learn and memorize scripted tours and routes as assigned.
• Ability to work independently over long periods of time within the scope of established rules and regulations while performing tours and satisfy the needs of our guests.
• Ability to deal with unpleasant, angry, or discourteous people in a calm and pleasant manner.
• Mental attitude required to handle the stress that goes with this job as described.
• Ability to read, write, and speak clear English to communicate with coworkers, general public, law enforcement, and emergency personnel and to complete required paperwork correctly.

Qualifications

• Must be at least 21 years old.
• Valid South Carolina Class C or higher CDL with Passenger Endorsement (PREFERRED BUT NOT REQUIRED upon hire. We will help employees obtain their CDL license post hire if needed).
• Historical knowledge of Charleston (Preferred by not required).
• Acceptable driving record for the past three years.

Requirements

• Valid DOT physical required.
• Valid Charleston Tour Guide permit. (Required for all our tour drivers. We will help employees obtain their Tour Guide permit post hire if needed).
• Have a passion for entertaining people and making their Charleston experience a memorable one.
• Successful candidate must undergo a drug test and a background search.

Benefits

• All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans.
• All FT, PT and Seasonal employees are eligible for: Paid sick time, 401K plan with company matching*, flexible schedules (including a combination of weekdays and weekends are available), fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores, and free admission to all company attractions.
• Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980!

Pay

Competitive pay and paid training: up to $30.25 per hour with tips included.

Schedule

Flexible schedules are available, including a combination of weekdays and weekends.