Trolley Driver

About the role

As a Trolley Driver at the Grand Geneva Resort & Spa, you’ll be an essential part of creating unforgettable experiences by transporting guests safely around the 1,300-acre, AAA Four Diamond resort. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.

Responsibilities

• Safely transport guests throughout the resort upon request.
• Provide exceptional guest service with an outgoing and pleasant demeanor.
• Maintain knowledge of the resort and Lake Geneva area to assist guests.
• Communicate effectively and consistently with the Front Office team.
• Work well under pressure and handle tasks efficiently.
• Perform additional duties as assigned.

Requirements

• Must have a valid CDL license with a Passenger Endorsement and pass a driving background check.
• One or more years of customer service experience preferred.
• Must have the ability to sit and drive for long periods of time.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain effective relationships with management, staff, personnel, and the general public.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Benefits

• A free, well-balanced meal every shift.
• Discounted gym membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• Flexible scheduling.
• Medical, dental, and vision insurance (offered after 30 days of employment).
• Company-paid life insurance.
• Employee assistance program.
• 401k with employer match.

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.