Trial Attorney
Alexander Shunnarah Trial Attorneys · Des Moines, IA · 1 mo ago
RemoteRemoteLegalFull-time
About the role
The role involves providing technical support to clients through various communication channels.
Responsibilities
- Answering client inquiries via email, phone, and live chat
- Assisting in resolving technical issues related to software applications
- Maintaining detailed records of interactions and resolutions
Requirements
- Bachelor's degree in Computer Science or related field
- At least 1 year of customer service experience
- Strong problem-solving skills and ability to work independently
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with ticketing systems
- Excellent written and verbal communication skills
Skills
- Technical troubleshooting
- Customer service orientation
- Attention to detail
Benefits
- Flexible schedule options
- Professional development opportunities
- Competitive compensation package
Pay
$25 - $30 per hour based on experience
Schedule
Part-time position available, flexible hours to be arranged